Technology Delivery Manager (Applications & Systems Delivery)

Work location open to Montana (Billings, Bozeman, Butte, Great Falls, Helena and Missoula) or South Dakota office

Qualifications Include

• Bachelor's degree in Information Technology, Computer Science, Business, or related field---or equivalent experience
• 4 years of experience leading delivery of enterprise software and systems
• Demonstrated ability to manage and hold vendors accountable, including setting clear performance expectations, tracking deliverables against contractual obligations, escalating issues when needed, and driving resolution without sacrificing project timelines or quality
• Experience with delivering technology solutions across legacy, SaaS, and cloud-native platforms
• Proficiency in Agile delivery methodologies (Scrum, Kanban, or SAFe) preferred, or familiarity with traditional delivery methodologies
• Familiarity with cloud platforms such as Microsoft Azure or Amazon Web Services (AWS)
• Certifications such as Certified ScrumMaster (CSM), SAFe Agilist, or PMI-ACP preferred, or other comparable project management certifications
• Strong communication, prioritization, and facilitation skills---particularly in complex, cross-functional, matrixed environments
• Proven ability to manage delivery without embedded QA or BA resources, relying on business partnerships for requirements and validation
• A strategic mindset with the ability to translate ideas into executable delivery plans
• Get Into Energy -- Energy Industry Fundamental 2.0 certification is a plus [getintoenergy.org](click here to certify at no cost)
  
  

Duties Include

• Lead the planning, execution, and delivery of software application enhancements, integrations, and new implementations across a diverse technology portfolio using a variety of Project Management methods and ensuring technology projects adhere to Enterprise Project Management standards
• Manage intake of work requests from business partners, drive prioritization decisions, and ensure alignment with enterprise objectives
• Oversee team backlogs and work breakdown, ensuring clear requirements and well-defined delivery scope
• Ability to lead a wide portfolio of projects, from complex enterprise-wide projects to tightly focused, operational projects
• Manage relationships with third-party software vendors, including evaluating performance, ensuring contractual compliance, coordinating issue resolution, and aligning vendor deliverables with project timelines and organizational goals
• Facilitate Agile ceremonies such as stand-ups, sprint planning, demos, and retrospectives for technology delivery teams
• Collaborate with business stakeholders to refine functional requirements and align outcomes with business needs---serving as a delivery partner, not a proxy
• Coordinate cross-functional delivery of technology solutions including: Legacy on-premises systems, SaaS platforms, Cloud-hosted and hyperscaler-deployed applications (e.g., Azure, AWS)
• Ensure compliance with cybersecurity, architectural, and operational standards during all phases of delivery
• Track delivery metrics and release timelines using tools such as Jira, Azure DevOps, or equivalent project management tools
• Support continuous improvement by tracking and reporting key Agile team throughput metrics---such as velocity, cycle time, and work in progress---month over month
• Provide monthly reporting to Business Technology leadership on Agile team performance, including throughput metrics, backlog health, and delivery progress
• Collaborate with the team's manager to assess team member performance, identify key skillsets, celebrate team successes, and provide input to support the annual performance appraisal process as needed
• Assist in the assessment and comparison of proposed technical solutions for business and operational needs
• Conduct preliminary research on emerging technologies and vendor offerings and provide feedback and input to technology leadership
• Ability to communicate across all levels of the organization and understand how to tailor communication approach to best fit each project's stakeholders
• Foster a culture of transparency, continuous improvement, and Agile thinking within and across teams
• Act as a coach and leader to help the organization advance its Agile delivery practices
• All NorthWestern Energy employees are required to adhere to company safety standards and the Code of Business Conduct & Ethics
• Ensure self and others actions are consistent with NorthWestern Energy's values, mission, and strategic business objectives
  
  

Full-time position.

$86,000 to $157,700 per year, depending on experience. Benefits include: 401K with company match up to 4% and non-elective contribution up to 7%; healthcare and wellbeing programs, including dental and vision for you, your spouse and dependents; Health Savings Account (HSA); healthcare and dependent care flexible spending account (FSA); Employee Assistance Program (Offering up to six free counseling sessions, per person, per issue, per year for employees, spouses and dependents); Life Insurance (company pays basic employee policy; spouse, dependent insurance also available); tuition reimbursement; competitive pay (scheduled performance-based wage increases and annual incentive opportunities); paid company endorsed volunteer opportunities; paid training opportunities; paid time off starting on your first day, plus 11 paid holidays.

Open through April 20, 2026.

Apply online at: https://northwesternenergy.applicantpro.com/jobs/4045343