Internal Content Development Specialist

Work Location open to major office locations in Montana (Billings, Bozeman, Butte, Great Falls, Helena and Missoula), South Dakota and Nebraska

Qualifications Include

• Bachelor Degree in Business, Communications, Marketing, or related field of study
• Demonstrate and maintain a good safety record
• Demonstrate strong interpersonal, verbal, and written communication skills including spelling, grammar, and proofreading skills; excellent listening and comprehension ability
• Must have previous work experience with Microsoft Office, to include Outlook, Word, Excel, and PowerPoint and have general knowledge of Adobe Suite products
• Experience in multi-media channels, including video editing and production and photography
• Demonstrate excellent computer, analytical, problem solving, and organization skills Learn and use required equipment, computer hardware, and software programs
• Effective project management skills with track record of completing projects on time and on budget to meet competing deadlines
• Work in a team environment as well as the discipline and drive to work independently with limited supervision to meet goals
• Must adapt quickly to changes in work task assignments
• Meet firm deadlines of projects, and handle multiple projects simultaneously
• Exhibit professional sensitivity and restraint in the face of demanding work conditions
• Maintain a high level of confidentiality
• Familiarity with Human Resources practices and polices is preferred
• Ability to travel up to 25% of time, including some overnight stays
• Valid drivers license and satisfactory driving record
  
  

Duties Include

• Able to take complex information and turn it into easy-to-understand copy including determining the appropriate modes and methods of communication
• Translate company information and goals into communication pieces that are relatable to every employee and their role
• Write and develop content for a variety of mediums including newsletters, text, email and digital channels
• Create and edit videos for impactful storytelling
• Capture and edit photographs to complement written content with compelling visuals
• Design and implement communication strategies to enhance employee engagement and promote a positive work environment
• Play key role in developing and refreshing content for company intranet tools
• Ensure external channel alignment
• Ensure consistency in messaging and brand alignment across all HR communications
• Track and analyze the effectiveness of communication efforts and provide recommendations for improvement
• Balance competing deadlines and budgetary constraints with the complexity, visibility and importance of the job
• Crisis communication support to ensure employees are informed during major events
• Work cross-functionally with internal stakeholders and outside partners to execute successful communications from concept to completion that are on-time and on-brand
• Identify and determine topics or subject matter experts for various projects
• Familiarity with keyword placement, AI tools and other search engine optimization best practices
• Work closely with HR team members and other business units to assess and address communication needs including assisting in the preparation of employee-delivered presentations
• Responsible for development and distribution of weekly newsletter for all supervisors and managers
• Work closely with Corporate Communications to assist in preparation of news releases, fact sheets, and other external and internal communication materials
• All NorthWestern Energy employees are required to adhere to company safety standards and the Code of Business Conduct & Ethics
• Ensure all actions are consistent with NorthWestern Energy's values, mission, and strategic business objectives
  
  

Full-time position.

$55,600 to $125,400 per year, depending on experience. Benefits incl de: 401K with company match up to 4% and non-elective contribution up to 7%; healthcare and wellbeing programs, including dental and vision for you, your spouse and dependents; Health Savings Account (HSA); healthcare and dependent care flexible spending account (FSA); Employee Assistance Program (Offering up to six free counseling sessions, per person, per issue, per year for employees, spouses and dependents); Life Insurance (company pays basic employee policy; spouse, dependent insurance also available); tuition reimbursement; competitive pay (scheduled performance-based wage increases and annual incentive opportunities); paid company endorsed volunteer opportunities; paid training opportunities; paid time off starting on your first day, plus 11 paid holidays.

Open through November 30, 2025.

Apply online at: https://northwesternenergy.applicantpro.com/jobs/3912853