What are the responsibilities and job description for the Reach Up Wellness Coach position at Northwestern Counseling & Support Services Inc?
Are you passionate about supporting individuals and families as they work toward stability, wellness, and long-term success? NCSS is seeking a compassionate and motivated Reach Up Wellness Coach to join our Adult Home and Community Based Services team. In this role, you’ll partner closely with Reach Up participants and families, helping them navigate challenges, build confidence, and work toward meaningful goals.
As a Wellness Coach, you’ll develop trusting relationships with program participants, providing case management support across a wide range of life areas—such as childcare, budgeting, healthy relationships, skill-building, housing supports, parenting, and overall life balance. You’ll play a key role in assessing needs, connecting individuals to the right resources, collaborating with Reach Up Case Managers/Career Coaches, and helping participants reach their highest potential through structured plans, coaching, and encouragement.
This position blends direct support, care coordination, and teamwork. You’ll conduct home or office visits, participate actively in treatment and service planning, and serve as an important link between participants and internal/external service providers. You’ll also contribute to the overall Reach Up team through case consultations, shared planning, and regular onsite presence at the local Economic Services Division office.
Key Responsibilities
- Support a caseload of Reach Up participants through case management, goal planning, and routine progress evaluation.
- Provide screenings, coordinate services, and offer education around mental health and substance-use topics.
- Collaborate with Reach Up Case Managers/Career Coaches and participate in team meetings, treatment planning, and weekly consultations.
- Coordinate access to community resources, clinical services, and supports while ensuring compliance with agency and state documentation standards.
If you’re someone who believes in the power of partnership, coaching, and community connection—and you’re ready to make a meaningful impact—this may be the role for you. Apply today to join a mission-driven agency committed to supporting the well-being of individuals and families across our community.
At NCSS, we offer a comprehensive benefits package that includes perks such as medical and dental coverage, an employer-matched retirement plan, and educational support. Additionally, for those who qualify, this position provides an opportunity for $5,000 in student loan forgiveness upon the successful completion of your 6-month introductory period. We invite you to become a valued member of our team at NCSS, a 2025 Best Places to Work in Vermont!
EOE
Hiring rate is based on experience, education, and internal equity. Final compensation will be determined in accordance with NCSS policy and applicable laws.
Bachelor’s Degree; or equivalent combination of related education, training and experience in health coaching and patient education; knowledge of healthcare systems, chronic disease, healthy lifestyles, a plus.
