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Health Information Specialist

NORTHWESTERN COUNSELING & SUPPORT SERVICES INC
Saint Albans, VT Full Time
POSTED ON 9/15/2026
AVAILABLE BEFORE 11/14/2026

Are you looking to branch out and become part of an organization that makes a positive difference? Do you want a role where work-life balance is important? Recently named one of Vermont’s Best Places to Work, NCSS is seeking a detail-oriented, tech savvy individual to add to our Health Information Management team! This Health Information Specialist position is part of a small team that’s responsible for processing all medical records requests and ensuring compliance within our electronic medical record system. 

Primary responsibilities include:

  • Working within two Electronic Medical Records (EMR) systems
  • Researching medical records requests to ensure adherence with state and federal privacy regulations
  • Processing appropriate documentation through our disclosure management system for secure transmission
  • Performing compliance audits on records access and other similar audit-based functions
  • Acting as the liaison between NCSS and primary care physicians as well as other requesting parties

Successful candidates will possess effective oral and written communication skills, be detail-oriented, possess strong customer service and time management skills, be a critical thinker as well as a coachable team player and must be able to maintain strict confidentiality.

While we are willing to train and mentor the right person, ideal candidates would have background in the healthcare field, a solid understanding of HIPAA law and experience within an electronic medical record environment.

At NCSS, we offer a comprehensive benefits package that includes perks such as medical and dental coverage, an employer-matched retirement plan, and educational support. Additionally, for those who qualify, this position provides an opportunity for $5,250 in student loan forgiveness upon the successful completion of your 6-month introductory period. We invite you to become a valued member of our team at NCSS, a 2025 Best Places to Work in Vermont!

EOE

Hiring rate is based on experience, education, and internal equity. Final compensation will be determined in accordance with NCSS policy and applicable laws.

Qualifications:

High School Diploma with or without experience.

Salary : $19 - $20

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