What are the responsibilities and job description for the Dispatch & Driver Supervisor position at Northwestern Connecticut Transit District?
Responsibilities include, but are not limited to:
- Communicate job requirements and responsibilities to drivers.
- Day to day scheduling, supervision and guidance and submitting evaluation reports to management.
- Managing Monthly Drivers’ schedule.
- Managing driver concerns, reports, logging and reporting to Executive Director
- Oversee dispatch daily routine and duties,
- Oversee and handle all disability applications
- Oversee and Logging Form 5 recipients
- Conduct on-the-scene accident investigations; assist drivers in preparing accident reports, and safety violations documents.
- Develop and host driver training and safety courses as needed; train new drivers and retrain drivers involved in accidents or with recurring violations.
- Observe drivers on the road - correct safety problems on the scene while documenting violations.
- Liaison between both the drivers, customers and the district with customer service concerns.
- Evaluate and monitor driver safety and performance in compliance with district policies and state law.
- Assist The Executive Director and Assistant Executive Director with all DOT/FTA compliances – drug testing.
- Drive routes periodically. Overtime is permitted only when drivers cannot fulfill assignments. Must be available to work a flexible schedule, including evenings, and overtime as business needs require. Must be willing and able to cover shifts on short notice when operational needs arise.
- Driveway checks for ADA and Dial a ride services
- Other duties as required.
Qualifications:
- High School Diploma or GED
- Excellent interpersonal & communication skills
- Subject to DOT drug testing and physical. DOT Regulation 49 CFR Part 40 does not authorize the use of Schedule I drugs, including cannabis, for any reason.
- Must have S, V, A or F personal passenger endorsement.
- Supervisory experience required.
Physical Requirements:
- Must be able to work shifts or flexible work schedules as needed.
- The employee is generally subjected to long periods spent sitting, typing, or looking at a computer screen.
- Work environment will be a combination of both indoors and outdoors.
Benefits include:
• Medical, dental & vision insurance
• 401A plan with company contribution
• Paid time off
Salary : $22 - $25