What are the responsibilities and job description for the Developmental Disabilities (DD) Services Intake Specialist (ID078) position at Northwestern Community Services Board?
The Developmental Disabilities Services Intake Specialist is responsible for coordinating the assessment and intake process to individuals with developmental disabilities and their families while ensuring compliance with state and Agency guidelines. This role involves developing strong relationships with community partners, conducting comprehensive eligibility assessments, and providing support and resources for individuals on the DD waiver waitlist. Key responsibilities include evaluating individuals for diagnostic and functional eligibility, determining priority levels, and maintaining accurate records in the Virginia Waiver Management System. The position also requires ongoing engagement with individuals and families, offering education, resources, and crisis intervention as needed. This role involves collaboration with internal and external stakeholders to address service gaps, facilitate referrals for case management, and provide excellent customer service. Additional duties include outreach activities and serving as a liaison on the Project Search steering committee.
This job description is based upon an evaluation of agency requirements at the time this description was written. This job description will change as the position is developed further, or in response to organizational or technological changes.
MAJOR DUTIES AND RESPONSIBILITIES:
Develops and maintains good working relationships with community partners, Agency staff, and other resources to ensure effective coordination of services.
Assesses individuals for Developmental Disabilities services by:
establishing diagnostic eligibility by determining if the diagnosis meets the state definition for a qualifying disability.
completing the Virginia Individual Developmental Disability Eligibility Survey (VIDES) to determine functional eligibility.
determining priority level according to state guidelines.
completing the Critical Needs Summary, when required.
placing them on the DD waiver waitlist through entering required information in the Virginia Waiver Management System.
Works closely with individuals seeking services, their families, other Agency staff, and other community stakeholders to provide education, guidance on the documentation process, necessary resources, such as for individuals in crisis situations, and to determine the gaps in information in order to provide excellent customer service.
Provides supportive intervention, necessary resources, and follow-up for individuals and families on the waitlist.
Monitors individuals on the wait list by providing annual contact by phone, mail, or in person.
Offers input and/or referrals for possible case management through identifying individuals with a higher priority need and refers to the DD Case Manager Supervisor and ID/DD Program Manager.
Provides DD services in compliance with the Department of Medical Assistance (DMAS) and the Department of Behavioral Health and Developmental Services (DBHDS) licensure guidelines.
Conducts outreach efforts, creates materials for and serves as the Agency spokesperson for DD Services at resource fairs. Attends IEP meetings in relation to DD Services, as needed.
Conducts educational presentations regarding DD Services to Agency employees and community stakeholders, as needed.
Serves as the liaison for the Agency on the Project Search steering committee.
Answers and responds to DD services phone calls as the primary phone contact in the DD program.
Attends Agency and DBHDS mandatory trainings.
Provides case management duties as assigned.
Performs other duties as assigned.
QUALIFICATIONS:
A combination of work experience or relevant education, and training, which indicates the possession of knowledge, skills, and abilities necessary to perform essential job duties required.
Bachelor’s degree in a relevant human services field required.
At least five years of experience working with DD individuals.
Experience with entering information into a database, experience with WaMS preferred.
Must possess a valid driver’s license, a good driving record, and the ability to provide your own transportation.
ADDITIONAL REQUIREMENTS:
May be exposed to allergenic environments in client’s homes, including extreme heat, humidity, dust, smoke, pet contamination, cleaning supplies, etc.
May be exposed to clients with infectious diseases.
Must be able to drive for long periods of time to visit clients in and out of the catchment area as needed.
Must be able to walk distances, climb and descend stairs, maneuver in and out of agency vehicles.
Prolonged periods sitting at a desk and working on a computer.
Must be able to lift/push/pull up to 25 pounds at times.
SALARY: $52,788 – $60,577
POSITION: ID078
RETIREMENT: NWCSB participates in Virginia Retirement System.
DISCLAIMER: All full-time employees are eligible for a complete benefits package that includes enrollment in Virginia Retirement System. For more information about benefits and a complete list of current job openings, please visit our website, www.nwcsb.com. Positions remain open and advertised until filled.
If you need assistance or an accommodation to apply or interview, contact Human Resources at [email protected] or 540-636-4250, Ext 2155.
Northwestern Community Services Board provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
Application
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Please provide your full address
Proof of identity and eligibility for employment in the United States will be required upon employment.
Please include any NWCSB employment in your work history.
Please list any relatives working at NWCSB in the text box below.
Professional Licenses and Certifications: If applicable, please list the type of license/certification, license number, and the respective expiration date for each entry.
By submitting this form, I certify that all of the statements made in this application are true and complete to the best of my knowledge. I understand that any falsification or misrepresentation may be cause for not employing me, or for my dismissal, if employed. I also understand that all information on this application is subject to verification. I, therefore, authorize Northwestern Community Services Board to obtain references concerning my employment and work history, and release past/present employers from all liability for issuing such information.
Data Form
We ask for your voluntary response to the questions below for recordkeeping and analysis purposes. This information will not be used for making employment decisions, and will not be give to the supervisor, shared with hiring managers, or presented with your application for employment.
Gender
Prefer not to Answer Male Female Non-Binary
Please check the box to make your selection.
Racial or Ethnic Group
Prefer not to Answer White Black Hispanic Asian Native Hawaiian or Pacific Islander American Indian Other
Please check the box to make your selection.
Recruiting Sources
Please assist us in analyzing our recruitment sources by answering the question below
How did you learn about this job advertisement?
Indeed LinkedIn Employee Referral VACSB VEC NWCSB Website NADCP Other
Fields with (*) are required.
Application Progress
This job description is based upon an evaluation of agency requirements at the time this description was written. This job description will change as the position is developed further, or in response to organizational or technological changes.
MAJOR DUTIES AND RESPONSIBILITIES:
Develops and maintains good working relationships with community partners, Agency staff, and other resources to ensure effective coordination of services.
Assesses individuals for Developmental Disabilities services by:
establishing diagnostic eligibility by determining if the diagnosis meets the state definition for a qualifying disability.
completing the Virginia Individual Developmental Disability Eligibility Survey (VIDES) to determine functional eligibility.
determining priority level according to state guidelines.
completing the Critical Needs Summary, when required.
placing them on the DD waiver waitlist through entering required information in the Virginia Waiver Management System.
Works closely with individuals seeking services, their families, other Agency staff, and other community stakeholders to provide education, guidance on the documentation process, necessary resources, such as for individuals in crisis situations, and to determine the gaps in information in order to provide excellent customer service.
Provides supportive intervention, necessary resources, and follow-up for individuals and families on the waitlist.
Monitors individuals on the wait list by providing annual contact by phone, mail, or in person.
Offers input and/or referrals for possible case management through identifying individuals with a higher priority need and refers to the DD Case Manager Supervisor and ID/DD Program Manager.
Provides DD services in compliance with the Department of Medical Assistance (DMAS) and the Department of Behavioral Health and Developmental Services (DBHDS) licensure guidelines.
Conducts outreach efforts, creates materials for and serves as the Agency spokesperson for DD Services at resource fairs. Attends IEP meetings in relation to DD Services, as needed.
Conducts educational presentations regarding DD Services to Agency employees and community stakeholders, as needed.
Serves as the liaison for the Agency on the Project Search steering committee.
Answers and responds to DD services phone calls as the primary phone contact in the DD program.
Attends Agency and DBHDS mandatory trainings.
Provides case management duties as assigned.
Performs other duties as assigned.
QUALIFICATIONS:
A combination of work experience or relevant education, and training, which indicates the possession of knowledge, skills, and abilities necessary to perform essential job duties required.
Bachelor’s degree in a relevant human services field required.
At least five years of experience working with DD individuals.
Experience with entering information into a database, experience with WaMS preferred.
Must possess a valid driver’s license, a good driving record, and the ability to provide your own transportation.
ADDITIONAL REQUIREMENTS:
May be exposed to allergenic environments in client’s homes, including extreme heat, humidity, dust, smoke, pet contamination, cleaning supplies, etc.
May be exposed to clients with infectious diseases.
Must be able to drive for long periods of time to visit clients in and out of the catchment area as needed.
Must be able to walk distances, climb and descend stairs, maneuver in and out of agency vehicles.
Prolonged periods sitting at a desk and working on a computer.
Must be able to lift/push/pull up to 25 pounds at times.
SALARY: $52,788 – $60,577
POSITION: ID078
RETIREMENT: NWCSB participates in Virginia Retirement System.
DISCLAIMER: All full-time employees are eligible for a complete benefits package that includes enrollment in Virginia Retirement System. For more information about benefits and a complete list of current job openings, please visit our website, www.nwcsb.com. Positions remain open and advertised until filled.
If you need assistance or an accommodation to apply or interview, contact Human Resources at [email protected] or 540-636-4250, Ext 2155.
Northwestern Community Services Board provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
Application
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- Name
- Email Address
- Address
Please provide your full address
- Phone Number
- ResumePlease ensure your resume includes up to ten (10) years of work history and any previous employment with NWCSB.
- Are you legally eligible to work in the United States?
Proof of identity and eligibility for employment in the United States will be required upon employment.
- Have you ever been employed with NWCSB before?
Please include any NWCSB employment in your work history.
- Do you have any relatives working at NWCSB?
Please list any relatives working at NWCSB in the text box below.
- Relatives: Please list any relatives working at NWCSB in the text box below.
- Highest Level of Education Completed: Please list degree(s) received in the text box below.
Professional Licenses and Certifications: If applicable, please list the type of license/certification, license number, and the respective expiration date for each entry.
- References: Please include contact information for three (3) professional references we may contact.
- Agreement
By submitting this form, I certify that all of the statements made in this application are true and complete to the best of my knowledge. I understand that any falsification or misrepresentation may be cause for not employing me, or for my dismissal, if employed. I also understand that all information on this application is subject to verification. I, therefore, authorize Northwestern Community Services Board to obtain references concerning my employment and work history, and release past/present employers from all liability for issuing such information.
Data Form
We ask for your voluntary response to the questions below for recordkeeping and analysis purposes. This information will not be used for making employment decisions, and will not be give to the supervisor, shared with hiring managers, or presented with your application for employment.
Gender
Prefer not to Answer Male Female Non-Binary
Please check the box to make your selection.
Racial or Ethnic Group
Prefer not to Answer White Black Hispanic Asian Native Hawaiian or Pacific Islander American Indian Other
Please check the box to make your selection.
Recruiting Sources
Please assist us in analyzing our recruitment sources by answering the question below
How did you learn about this job advertisement?
Indeed LinkedIn Employee Referral VACSB VEC NWCSB Website NADCP Other
Fields with (*) are required.
Application Progress
Salary : $52,788 - $60,577