What are the responsibilities and job description for the Patient Service Representative position at Northwest Orthopaedic Specialists?
Job Details
Description
We are looking for a friendly face to join our Valley Express PSR team! Our Patient Service Representatives serve our front desk as the primary check-in point for patients. This is a full-time, benefited position. If your skills fit the description below, apply today!
Essential Functions
Related Jobs: Customer Service Representative, Medical Office Assistant, Administrative Assistant
Description
We are looking for a friendly face to join our Valley Express PSR team! Our Patient Service Representatives serve our front desk as the primary check-in point for patients. This is a full-time, benefited position. If your skills fit the description below, apply today!
Essential Functions
- Serves as the primary contact for patient check-in and check-out
- Prepares for appointments by proactively verifying necessary demographic information, insurance eligibility, referral or authorization status
- Completes patient registration
- Collects copayments and outstanding balances
- Communicates any necessary follow up instructions at the end of the appointment.
- Excellent Customer Service, organization, and the ability to multi-task
- Availability to float to other NWOS locations if needed
- Knowledge of health insurance preferred
- Proficient in Microsoft Outlook, Word, and Excel
- 40 hours per week, Monday- Friday
- 8-hour shifts from 9:30 AM - 6:00 PM
- No weekend shifts, late nights, or major holidays.
- Medical Insurance
- Dental Insurance
- Vision Insurance
- Basic Life & ADD Insurance
- Long Term Disability Insurance
- Voluntary Short Term Disability Insurance
- Voluntary Life & ADD Insurance
- Health Savings Account
- Employee Assistance Program
- Voluntary AFLAC Options
- 401k Employer Match
- 401k Profit Sharing
- PTO
- 7 paid holidays
Related Jobs: Customer Service Representative, Medical Office Assistant, Administrative Assistant
Salary : $17 - $29