What are the responsibilities and job description for the Patient Service Representative Float position at Northwest Orthopaedic Specialists?
The PSR Float will travel between all NWOS locations as needed, all in the Greater Spokane area. The Patient Service Representative assists in health care delivery through clerical support of the physicians, and or physician assistants at all NWOS locations.
ESSENTIAL FUNCTIONS:
- Work at each NWOS location as needed to serve as a Patient Service Representative
- Serves as the primary contact for patient check-in and check-out
- Prepares for appointments by proactively verifying necessary demographic information, insurance eligibility, referral or authorization status
- Completes patient registration
- Collects copayments and outstanding balances
- Communicates any necessary follow up instructions at the end of the appointment.
QUALIFICATIONS:
- Excellent Customer Service, organization, and the ability to multi-task
- Availability to float to other NWOS locations as needed
- Knowledge of health insurance preferred
- Proficient in Microsoft Outlook, Word, and Excel
BENEFITS:
- Insurance that includes Medical, Dental, & Vision
- Company paid Basic Life & ADD Insurance policy
- Voluntary Insurance that includes Long Term Disability, Voluntary Short Term Disability, Life & ADD Insurance
- Health Savings Account
- Employee Assistance Program
- Voluntary AFLAC Options
- 401k & Profit Sharing
- PTO & 7 paid holidays
Wage Range: $16.66 to $27.14 DOE Float differential
Related Jobs: Customer Service Representative, Medical Office Assistant, Administrative Assistant
Salary : $17 - $27
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