Medical Records Clerk

Northwest Human Services is a non-profit leader in providing advocacy, quality healthcare and social services in Marion and Polk counties since 1970. We are a mission focused organization providing compassionate and professional medical, dental, psychiatry, mental health, and wraparound services for those in our community who need it most - uninsured individuals, families, the homeless, and migrant workers. As a Community Health Center we value a culture of equity, diverse perspectives, and life experiences. Our organization embraces innovation, collaboration, and work-life harmony.

MEDICAL RECORDS CLERK

Location: 1233 Edgewater St. NW, Salem OR 97301 | Not a remote position

Job Status: Full-time

Hours: 8:30am – 5pm, Monday - Friday

Are you detail‑oriented, organized, and passionate about supporting quality patient care behind the scenes? Join Northwest Human Services as a Medical Records Clerk and play a vital role in ensuring accurate, timely, and confidential medical records for our community health clinics.

POSITION OVERVIEW:

As a Medical Records Clerk, you’ll provide essential support to the medical records department by managing, scanning, and maintaining patient records in compliance with HIPAA and other regulatory standards. Your work helps ensure continuity of care and supports providers, staff, and patients every day.

KEY RESPONSIBILITIES:

• Monitor and process Release of Information requests and ensure timely receipt of outside records
• Scan, file, and index medical documents (labs, diagnostics, reports, dictation, correspondence) into the electronic health record
• Review incoming documents to avoid duplicate records
• Assign documents to the correct provider and clinic location
• Retrieve records from outside sources to support continuity of patient care
  
  

QUALIFICATIONS:

• High school graduate or equivalent
• Ability to cope with a fast-paced environment
• Able to work flexible hours
• Communicate effectively and handle medical records in a confidential manner
  
  

SUMMARY OF BENEFITS: Our Agency strives to provide a benefits program that is comprehensive and competitive within our industry.

• Healthcare insurance plans: Medical, Dental, Vision
• Group Life: Short-Term & Long-Term Disability 100% paid by employer
• 403(b) retirement plan with 2% of employer contribution and up to 3% employer match
• Flex Spending Account
• PTO - 10 hours a month for FT positions 40 hrs./wk. up to 20 hours monthly as your tenure grows
• 7 ½ Paid Holidays a year 2 paid floating holidays for full-time positions
• Continuing Education & Training Benefits
• Employee Healthy Living Program – Gym Membership & Smoking Cessation
  
  

Why Join NWHS?

At NWHS, your work matters!  Join a mission-driven organization dedicated to improving the health and well-being of underserved and resilient communities. Be part of a compassionate, forward-thinking team that values collaboration, inclusion, and innovation in delivering exceptional services and community support.

TO APPLY:

To join our team please visit our website Employment (northwesthumanservices.org)

For more information, contact the HR/Recruiting Department at: HR@nwhumanservices.org | 503.588.5828

All candidates who receive a written offer of employment will be required to undergo a criminal records check.

Equal Opportunity Employer | We celebrate diversity and are committed to creating an inclusive environment for all employees.