What are the responsibilities and job description for the Inside Sales Specialist position at Northwest Exterminating?
Ready for your next career opportunity? Look no further, The Mouse is looking to hire you!
We’re looking for a driven and confident Inside Sales Professional to support our growing New Construction division. In this role, you’ll be the first point of contact for prospective residential customers, primarily within the new home construction space. You’ll engage potential clients via outbound calls, understand their needs, and connect them with the right pest control solutions—all while building strong relationships and generating consistent sales growth.
Ready to take the next step in your career? Apply in minutes from your mobile phone!
Starting Pay $15-$17/hour plus commissions
Responsibilities
With Northwest, not only do you experience a fun work environment but also one that cares about your growth and goals. Come explore what extraordinary career is waiting for you with The Mouse! Benefits including a 401(k) with a company match. But it’s more than that. It’s serving our communities. It’s having your teammates’ backs. It’s going above and beyond and making a difference. We step in and step up when people have problems they can’t fix, and they need the pros. We crush their pest problems and lift their spirits.
Back to you. Are you ready to make a difference? Do you thrive in an ever-changing environment and love problem-solving? Are you organized, friendly, and motivated to succeed? Then we want you on our team!
What your responsibilites will be:
- Make high-volume outbound calls to new homebuyers and builders to introduce our services
- Clearly explain residential pest solutions to potential customers and close sales
- Consistently meet or exceed monthly sales goals and KPIs
- Maintain accurate notes and updates in our CRM systems (e.g., PestPac, Salesforce, VRM)
- Coordinate with admin, service, and field teams to ensure seamless customer onboarding
- Deliver exceptional communication and follow-up throughout the sales process
- Complete additional tasks or projects as assigned
What We Expect From You:
- Adhere to the NORTHWEST WAY upholding the highest standards of professionalism and customer care.
- As a Northwest teammate, you’ll act as a brand ambassador—representing our values and image with every customer interaction.
What We Offer
- Starting Hourly Rate > $15-$17 and ability to earn monthly commissions
- Comprehensive benefits package including medical, dental, vision, maternity, & life insurance
- 401(k) plan with company match, employee stock purchase plan
- Paid vacation, holidays, and sick leave
- Must be 18 years of age
- Employee discounts
- Industry leading, quality, comprehensive training program
Why Choose Northwest Exterminating?
You’ve seen our iconic "Mouse" on billboards and trucks around town — now, you can be a part of the team! Competitive compensation, benefits, and top-tier training are just the beginning of your career with Northwest. With over 70 years of experience and continuous growth across the Southeast, we offer a stable work environment to advance your career. Recognized as one of Atlanta’s Top Workplaces, Northwest’s family-oriented culture ensures you feel welcome and supported. Come join us in creating extraordinary opportunities for yourself!
Qualifications
What You Need to Succeed:
- High school diploma or equivalent (required)
- 1 year of sales, telemarketing, or customer service experience (preferred, not required)
- Strong verbal communication, listening, and interpersonal skills
- Motivated, goal-oriented, and confident on the phone
- Proficient in Microsoft Office (Word, Excel, PowerPoint)
- Bilingual (Spanish) a plus
- Must be 18 years or older
We will consider for employment all qualified applicants in a manner consistent with the requirements of applicable federal, state and local laws.
Northwest is an Equal Opportunity / Protected Veterans / Individuals with Disabilities Employer
Salary : $15 - $17