What are the responsibilities and job description for the Inside Sales Specialist position at Manhattan Electric & Lighting Supply?
Location: Hialeah, Florida
Job Type: Full-Time
Industry: Electrical / Industrial Distribution & Lighting
If you've worked in electrical distribution, you know what separates a good inside sales role from a great one: strong customer relationships, a knowledgeable team, opportunities to grow, and a company that values your contribution.
We're looking for motivated Inside Sales Associates to join our growing team. Whether you're coming from an established distributor such as Graybar, Rexel, World Electric Supply, CED, City Electric Supply, Wesco, Sonepar, or another electrical/industrial supplier or you're eager to build a career in the industry, we want to hear from you.
This is more than an order-entry position. You'll be a key part of helping customers succeed by providing accurate quotes, coordinating materials, managing projects, and building lasting relationships that drive business growth.
If you enjoy a fast-paced environment, solving problems, and being part of a team that supports your success, this could be the opportunity you've been looking for.
What You'll DoAs an Inside Sales Associate, you'll serve as a trusted resource for customers and work closely with quotes, sales, purchasing, and operations teams to deliver outstanding service.
Key Responsibilities- Process customer orders accurately and efficiently
- Prepare and manage competitive project quotations
- Source, order, and coordinate materials from vendors and manufacturers
- Follow up on open quotes, orders, and project opportunities
- Communicate proactively with customers regarding pricing, availability, lead times, and order status
- Build and maintain strong customer relationships through exceptional service and responsiveness
- Support contractors, industrial customers, OEMs, and other accounts with product and project needs
- Collaborate with outside sales representatives and branch personnel to maximize sales opportunities
- Resolve customer issues quickly and professionally
- Maintain accurate customer and project information within company systems
- Identify opportunities to increase sales and strengthen customer partnerships
- Experience in electrical, industrial, automation, or wholesale distribution
- Previous inside sales, customer service, quotations, purchasing, or counter sales experience
- Knowledge of electrical products, lighting, switchgear, controls, wire and cable, or related industrial products
- Experience working with contractors, commercial projects, industrial accounts, or OEM customers
- Strong communication and relationship-building skills
- Ability to manage multiple priorities in a fast-paced environment
- Detail-oriented with strong organizational skills
- Proficiency with computer systems, ERP platforms, and Microsoft Office
- Graybar
- Rexel
- World Electric Supply
- Consolidated Electrical Distributors (CED)
- City Electric Supply
- Wesco
- Sonepar
- Border States
- Crescent Electric
- Other electrical, industrial, HVAC, plumbing, or construction distributors
We're also interested in highly motivated candidates who have a strong work ethic, enjoy working with customers, and are eager to learn. If you're looking for a long-term career path with real advancement opportunities, we'll provide the training and support needed to succeed.
Why Join Us?Career Growth That MattersWe're committed to promoting from within whenever possible. Top performers have opportunities to advance into:
- Senior Inside Sales
- Project Quotations
- Purchasing
- Outside Sales
- Branch Operations
- Sales Management
- Leadership Roles
We understand that great people perform best when they're trusted and supported. Our team-focused culture encourages collaboration, continuous learning, and professional development.
Work Alongside Industry ProfessionalsYou'll be surrounded by experienced distribution and sales professionals who understand the business and are invested in helping you succeed.
What We Offer- Competitive compensation
- Performance and growth opportunities
- Health, dental, and vision benefits
- Paid time off and holidays
- Retirement savings plan
- Ongoing training and professional development
- Stable, growing company with long-term career opportunities
- Supportive team environment
- Flexible and employee-focused culture
If you're an experienced electrical distribution professional looking for a better opportunity—or someone eager to build a rewarding career in a growing industry—we'd love to hear from you.
- Apply today and become part of a team where your knowledge, effort, and ambition can truly make an impact.