Enterprise Program Manager

Job Description

The Enterprise Program Manager is responsible to provide project leadership, management and oversight for assigned programs and projects. These programs and projects are typically significant, institute-wide, multi-year with large budgets, multiple executive sponsors, sizable project teams requiring coordination of resources from Northwest's business lines, technology resources, and third parties.

Essential Functions

• Support M&A program through operational due diligence, divestiture and integration by facilitating the completion and management of documents, timelines and critical milestones
• Monitor and report overall progress of all workstreams
• Support workstream leads as needed and act as the escalation of any workstream risks or issues to the program level
• Directly manage workstreams as needed
• Establish a work plan and staffing for program and project activities, iterations or phases, and arrange for recruitment or assignment of project personnel
• Lead the design, testing, planning, and implementation of complex programs and projects for systems that typically affect many users
• Oversee the coordination and completion of individual projects by Project Managers within the department
• Manage cross project dependencies, risks, issues, and escalations within assigned Programs
• Coordinate and complete assigned individual projects by setting deadlines, assigning responsibilities, monitoring, and summarizing progress of the project
• Foster and manage productive relationships with executive level sponsors, keeping them apprised of the status of their program of projects
• Serve as an escalation point for Project Managers, assisting with problem resolution or risk mitigation as needed
• Provide training and consulting to departmental project managers in the process of project management and in the softer skills of team dynamics, team building, and group motivation
• Continuously improve project management software, toolkit, and methodologies used within Northwest
• Continuously benchmark project and program management performance to identify improvements and achieve higher capability maturity in project, program and portfolio management
• Ensure compliance with third party vendors, Industry regulations, and data integrity
• Maximize technology tools available
• Develop internal measuring and monitoring systems, and reporting systems
• Monitor performance and results of programs and projects to be implemented
• Promote knowledge of team’s work to gain support for ongoing and future initiatives
• Provide detailed analysis and reports
• Organize and monitor documentation
• Coordinate departmental involvement, updating, and testing
• Act as liaison for project related requirements
• Work cross-functionally to solve problems and implement changes
• Provide technical training for project management tools and software
• Act as a champion for business process changes; act behind the scenes to craft solutions for business problems related or tangential to the project
• Create, develop, and use project management tool
• Recommend/develop administrative procedures, and technical procedures
  
  

Additional Essential Functions

• Ensure compliance with Northwest’s policies and procedures, and Federal/State regulations
• Navigate Microsoft Office Software, computer applications, and software specific to the department in order to maximize technology tools and gain efficiency
• Work as part of a team
• Work with on-site equipment
  
  

Additional Responsibilities

• Complete special projects as assigned by management
  
  

Safety and Health for Supervisors with Direct Reports

• Provide leadership and positive direction for maintaining the safety and loss prevention program
• Actively participate in and support employee participation in the safety and loss prevention program by ensuring that employees know how to properly report a safety issue, making sure that all accidents are promptly reported to Human Resources and documented, and ensuring that prompt action is taken whenever workplace hazards are identified
• Help implement emergency procedures
  
  

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education

Bachelor's Degree in finance, business administration, computer science or related degree

Work Experience

2 - 6 years experience managing a program of projects / workstreams And

6 - 8 years project management experience

2 - 3 years supervisory / management experience of direct reports

General Supervisory/Manager Knowledge, Skills, And Abilities

• Ability to identify existing and potential problems, obtain and evaluate relevant information, identify possible causes of the problems, and suggest an alternative course of action including innovative or creative approaches
• Ability to allocate and effectively use information, personnel, time, and other resources necessary for implementation of Northwest’s strategic plans
• Ability to make decisions, render judgments, and take action on tasks within the scope of given authority in a timely fashion
• Ability to develop, evaluate, and implement alternative courses of action, based on correct assumptions concerning resources and guidelines, and support decisions or recommendations with data or reasoning
• Ability to present and express ideas and information effectively and concisely in an oral and/or written mode in a manner appropriate for the audience
• Ability to listen and comprehend what others are saying and facilitate the open exchange of ideas and information
• Ability to motivate and provide direction in the activities of others, appropriately assigning work and authority, in the accomplishment of goals; providing advice and assistance as required
• Ability to understand and appropriately apply procedures, requirements, regulations, and policies; maintain credibility with others on specialty matters
  
  

Additional Knowledge, Skills And Abilities

Outstanding organizational, communication and relationship building skills conducive to driving consensus; able to work well in a cross-functional , matrix management environment

Deep Knowledge of principles, practices and theories in program and project management discipline

Excellent interpersonal and communication skills

Ability to interpret department needs and requirements

Licenses and Certifications

PMP Incumbents must maintain their certification throughout their duration in this position.

Additional Licenses And Certifications

PgMP

Northwest is an equal opportunity employer. We are committed to creating an inclusive environment for all employees.