What are the responsibilities and job description for the Medical Receptionist position at Northwest Animal hospital?
We have an opening for a full time receptionist. We are in our new state of the art hospital in beautiful Oak Ridge, NC. We are looking for an enthusiastic and caring person with exceptional customer service skills who enjoys working with animals and the public.
What You Will Do:
Receptionists are a liaison between the clients and medical support staff. They are responsible for, but not limited to:
- Answering a high volume of calls
- Triaging information via phone calls
- Scheduling appointments
- Maintain accurate and up-to-date electronic medical records, including putting together surgical and appointment paperwork
- Checking patients in and out for appointments.
- Accept and process point-of-service payments
- Clerical duties, including scanning, uploading documents and processing end of day payments.
What You Will Bring:
Our ideal candidate will have the following credentials/skills:
- High School diploma or GED
- Friendly and caring demeanor towards clients and their pets
- A love of all animals
- Be a Self-Starter
- Motivated to learn
- Team player
- Reliable
- A calm presence in stressful situations and patience with clients and pets
Why You'll Love Us:
We are a small but very busy, practice in Oak Ridge, NC. We pride ourselves on a family approach to our clients and coworkers. Everyone here is family and are treated as such. We love what we do, and it shows.
EOE Statement:
We are an equal opportunity employer that does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.
Benefits:
- Employee discount
Work Location: In person