What are the responsibilities and job description for the Automotive Service Advisor / Writer position at Northtown Automotive?
Service Advisor
Northtown Chevrolet Buick GMC – Yankton, SD
Now Hiring! – Join a High-Volume, High-Opportunity Service Team
Northtown Chevrolet Buick GMC is under new ownership and growing fast. We are seeking a motivated Automotive Service Advisor to join our winning team. Are you passionate about the automotive industry and dedicated to delivering exceptional customer service? In this Automotive Service Advisor role, you will serve as the vital link between customers and our service technicians, ensuring a smooth, transparent, and positive experience for every client. Your expertise in automotive diagnostics, repair procedures, and customer communication will drive customer satisfaction and loyalty. This is an exciting opportunity for someone who thrives in a fast-paced environment and loves helping people get back on the road safely and confidently.
If you’re driven, organized, and ready to maximize your income —this is the opportunity.
Compensation & Benefits:
· $65,000 – $90,000 per year (DOE & performance)
· Performance-based pay plan (no cap on earnings)
· 5 Day work week
· Health insurance
· 401(k)
· Paid time off
· Ongoing paid training & development
· Career advancement opportunities within a growing organization
Why Northtown:
· Under new ownership – same great team, new energy
· One of the highest-volume GM service departments in the region
· Fully air-conditioned shop
· Strong technician staff = more throughput, more opportunity
· Supportive, team-first culture built on: Honesty Energy Accountability Respect Trust
What You’ll Do:
· Greet customers and provide a professional, transparent service experience
· Write repair orders and communicate vehicle concerns clearly
· Recommend services based on customer needs and manufacturer guidelines
· Provide accurate estimates and timelines
· Maintain consistent communication with customers throughout the repair process
· Work closely with technicians and parts department to ensure efficiency
· Follow up to ensure customer satisfaction and retention
✅ What We’re Looking For:
· Previous Service Advisor experience preferred (automotive or similar role)
· Strong communication and customer service skills
· Ability to multi-task in a fast-paced environment
· Sales-minded with a focus on customer trust
· Organized and detail-oriented
· Positive attitude and team player
Location:
Northtown Chevrolet Buick GMC
Yankton, South Dakota
Apply Today:
Be part of something new and growing at Northtown.
Short Drive. Big Opportunity.
Pay: $65,000.00 - $90,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Employee discount
- Health insurance
- Paid time off
- Retirement plan
Work Location: In person
Salary : $65,000 - $90,000