What are the responsibilities and job description for the Service Writer position at Builders Sharpening & Service?
Job Description:
Service Writer & Rental Coordinator
Reports to: General Manager
Full time employment: Hourly Wage. Full Benefit Package
Essential Duties: Service Writer
- Work with the Service Manager to coordinate the operations of the Service Department.
- Prepare the Work Orders for incoming service work.
- Identify incoming service work that is covered by warranty.
- File Warranty Claims
- Manage Warranty Parts (subject to recall)
- Coordinate the delivery of parts ordered for the service department with the Parts Department.
- Answer Customer Inquiries on Work Status
- Maintain Service Area and other duties as required by the Service Manager
Essential Duties: Rental Coordinator
- Take orders for Equipment Rental and complete all documentation.
- Log Rental Appointments
- Check returned Rental Equipment for Damage or Repairs.
- Schedule Repairs of Rental Equipment with Service Department.
- Prepare Rental Charges.
- Coordinate the pickup and delivery of rental equipment.
Qualifications
- Computer Skills. Familiar with Windows, Word, Excel, etc…
- Ability to locate, read, and interpret information from equipment manufacturers.
- Ability to read and understand schematics, and technical information
- Ability to apply common sense understanding to carry out instructions furnished in oral or written form.
- Ability to speak effectively, and communicate with customers.
- Knowledge of Outdoor Power Equipment, and Compact Equipment helpful
- Valid drivers license, and good driving record required.
- High School Diploma or equivalent.
Job Function: Employees are required to complete their work in a safe, professional, and timely manner. Employees must conduct themselves in a manner that promotes a positive image of the company.
Job Type: Full-time
Pay: $18.00 - $25.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Health savings account
- Paid time off
- Retirement plan
- Vision insurance
Schedule:
- Monday to Friday
Experience:
- Parts or Service Department: 1 year (Required)
Language:
- english (Required)
License/Certification:
- Driver's License (Required)
Shift availability:
- Day Shift (Required)
Work Location: In person
Salary : $18 - $25