What are the responsibilities and job description for the Funeral Director position at NorthStar Memorial Group?
Company Description NorthStar Memorial Group is a funeral, cremation, and cemetery organization dedicated to celebrating life and supporting families with empathy and professionalism. Since 2004, the company has grown from a single property in Decatur, Illinois to more than 100 locations serving thousands of families across the United States. Team members are encouraged to collaborate, share ideas, and grow in an environment that values diverse backgrounds and experiences. NorthStar Memorial Group has been recognized as one of the best companies to work for multiple years and a top organization for sales professionals. The company offers meaningful career opportunities where individuals can make a lasting impact on the communities they serve.
Role Description This is a full-time, on-site Funeral Director role based in St. Petersburg, FL. The Funeral Director will guide families through the arrangement process, including planning funeral, memorial, and cremation services that align with their cultural, religious, and personal preferences. Day-to-day responsibilities include meeting with families, coordinating logistics, preparing necessary documentation, and ensuring compliance with all state and local regulations. The role also involves overseeing embalming and preparation of decedents, managing service schedules, collaborating with funeral home and cemetery staff, and coordinating with external vendors. The Funeral Director will provide compassionate customer service, maintain high professional standards, and support families before, during, and after services.
Qualifications
- Candidates should possess skills in embalming and related preparation techniques to ensure dignified care of decedents.
- Candidates should possess experience working in funeral homes and knowledge of funeral, cremation, and cemetery operations.
- Candidates should possess strengths in family services, including counseling, guidance, and support throughout the arrangement and service process.
- Candidates should possess strong communication and customer service skills to interact effectively and empathetically with families, colleagues, and community partners.
- Current state Funeral Director and Embalmer license (or ability to obtain) in Florida is preferred or required, depending on regulations.
- Knowledge of relevant laws, regulations, and documentation requirements in the funeral and cemetery profession.
- Ability to work flexible hours, including evenings, weekends, and holidays as needed for services and family needs.
- High school diploma or equivalent required; additional education in mortuary science or a related field is beneficial.