What are the responsibilities and job description for the Funeral Director/Embalmer position at Carriage Services?
Company Description Carriage Services is a leading provider of professional funeral and cemetery services and products across the United States. The organization is committed to maintaining the highest standards of professionalism, ethics, and quality in the industry. Carriage Services believes that a highly skilled and compassionate team is essential to supporting its high-performance culture. Team members are empowered to serve client families and local communities with respect, care, and integrity. The company offers opportunities for growth in a mission-driven environment focused on meaningful service.
Role Description This full-time, on-site Funeral Director/Embalmer role is based in Lakeland, FL. The Funeral Director/Embalmer will meet with client families to plan and coordinate funeral and memorial services, ensuring that all arrangements reflect the wishes, traditions, and values of the family. Daily responsibilities include preparing, embalming, and caring for deceased individuals according to professional, ethical, and legal standards, as well as overseeing visitations, services, and burials. The role also involves completing required documentation, coordinating with cemeteries, clergy, and other service providers, and managing logistics such as transportation and scheduling. The Funeral Director/Embalmer is expected to maintain a high level of empathy, attention to detail, and professionalism while supporting families throughout the arrangement and service process.
Qualifications
- Valid state licensure (or eligibility for licensure) as a Funeral Director and Embalmer in Florida.
- Completion of an accredited mortuary science or funeral service education program.
- Demonstrated ability to provide compassionate, client-focused care to grieving families.
- Strong organizational, time management, and attention-to-detail skills for handling multiple arrangements and tasks.
- Knowledge of applicable laws, regulations, and ethical standards related to funeral service and embalming.
- Effective verbal and written communication skills for working with families, colleagues, and external partners.
- Ability to work on-site with flexible hours, including evenings, weekends, and on-call shifts as required.
- Physical capability to perform job duties, including standing for extended periods and safely handling equipment.
- Proficiency with basic office software and case management systems; previous funeral home experience is preferred.