Patient Access Training Specialist - Days

Hourly Pay Range:

Position Highlights:

• Position: Patient Access Training Specialist

• Location: Naperville (although will travel to a variety of locations)

• Full Time

• Hours: 8a - 4:30p M-F

What you will need:

• Education:

  • An Associate's degree in education, organizational development or healthcare and/or two to three years of previous experience in registration/scheduling and/ OR two to three years of previous experience in a training or precepting role required.

• Experience & Skills:

  • A moderate level of analytical ability is required. Work requires a broad knowledge of issues, trends, practices and systems related to patient access services and the revenue cycle. Requires basic technical knowledge or in-depth, experience-based knowledge in order to problem solve, analyze and interpret information.

  • A relatively high level of communication skills, administrative abilities, and interpersonal skills are required in order to lead, teach, and persuade others, manage diverse issues, concerns and priorities, and/or interact effectively with others in very difficult situations.

  • Work is not completely standardized. Assignments are often received in the form of results expected, due dates, and general procedures to follow.

  • Work requires the ability to walk, sit or stand for an hour or more at a time, lift or carry objects weighing 5-20 pounds, proofread and check documents for errors, use a keyboard to enter, retrieve or transform words or data, and operate various office machines.

  • Work is generally performed in an office or clinical environment in which there is only occasional exposure to unpleasant and or hazardous working conditions.

What you will do:

Under general supervision and according to established policies and procedures, actively performs up to two of the Responsible for the daily coordination of subordinate personnel and the services they provide related to pre-admission testing, outpatient, same day surgery, emergency room, immediate care, inpatient, observation and corporate health registrations, discharges and admissions. Monitors and ensures the accurate and timely input of patient, insurance and clinical information in to the appropriate admissions system. Responsible for ensuring department standards are met and excellent customer service is provided. Provides assistance to staff in resolving issues with procedures, equipment, employees, physicians and/or patients. Performs the duties of a patient service representative.

Benefits (full-time or part-time positions):

• Premium pay such as shift, on call, holiday and more based on an employee's job

• Incentive pay for select positions

• Opportunity for annual increases based on performance

• Career pathways to promote professional growth and development

• Various Medical, Dental, Pet and Vision options

• Tuition Reimbursement

• Free Parking

• Wellness Program Savings Plan

• Health Savings Account Options

• Retirement Options with Company Match

• Paid Time Off and Holiday Pay

• Community Involvement Opportunities

Endeavor Health is a fully integrated healthcare delivery system committed to providing access to quality, vibrant, community-connected care, serving an area of more than 4.2 million residents across six northeast Illinois counties. Our more than 25,000 team members and more than 6,000 physicians aim to deliver transformative patient experiences and expert care close to home across more than 300 ambulatory locations and eight acute care hospitals - Edward (Naperville), Elmhurst, Evanston, Glenbrook (Glenview), Highland Park, Northwest Community (Arlington Heights) Skokie and Swedish (Chicago) - all recognized as Magnet hospitals for nursing excellence. For more information, visit www.endeavorhealth.org.

When you work for Endeavor Health, you will be part of an organization that encourages its employees to achieve career goals and maximize their professional potential.

Please explore our website (www.endeavorhealth.org) to better understand how Endeavor Health delivers on its mission to "help everyone in our communities be their best".

Endeavor Health is committed to working with and providing reasonable accommodation to individuals with disabilities. Please refer to the main career page for more information.

Diversity, equity and inclusion is at the core of who we are; being there for our patients and each other with compassion, respect and empathy. We believe that our strength resides in our differences and in connecting our best to provide community-connected healthcare for all.

EOE: Race/Color/Sex/Sexual Orientation/ Gender Identity/Religion/National Origin/Disability/Vets, VEVRRA Federal Contractor.