What are the responsibilities and job description for the Front Desk Coordinator position at Northpoint Dental Co.?
Overview
NEW LOCATION IN SODDY DAISY-Front Desk Coordinator
Build Something Special with us
Dr. Kristen Conner has proudly served the Chattanooga area for more than 20 years, building successful practices centered around exceptional patient care, strong team culture, and lasting relationships. As her practices continue to grow and expand into the Soddy Daisy area, she is looking for talented, like-minded leaders who want to be part of something meaningful from the ground up. Dr. Conner believes exceptional dental practices are built by creating a culture focused on best-in-class patient care and surrounding patients with a team that genuinely loves what they do. Her approach has always been simple: be kind, build relationships, work hard, and enjoy what you do. That philosophy has helped her practices continue to grow throughout the Chattanooga area, and she is excited to continue building something special in Soddy Daisy with the right team beside her. If you are looking for a long-term opportunity where you can grow, lead, and make an impact in a positive and supportive environment, we’d love to meet you.
Open Monday-Friday
Responsibilities
Skills Required to Make a Great “Impression” on Our Team
- Must be dependable and skilled in quality control when handling financial information, performing insurance verification, and preparing end of the day reports, always keeping our patients worry-free
- Performs clerical tasks such as sorting, opening, distributing mail, scanning, and photocopying. Answer phone calls and provide information to callers; greet visitors/patients; schedules, verifies, and confirms patient appointments.
- Explains procedures and/or services to patients using dental knowledge.
- Presents financial policies and arrangements to patients collect co-payments and verify insurance coverage as appropriate.
- Tracks appointments due to no-shows, cancellations, and late arrivals
Qualifications
So How Can You “Fill” This Role?
- High School Diploma or equivalent (Associate’s degree preferred)
- 1-5 years of customer service, insurance, or dental experience preferred
- Knowledge of dental software, Microsoft Office programs, as well as ability to learn new programs as needed
- Dental Front Desk experience not required but preferred
Benefits
- Health, Dental and Vision Insurance (Full-time employees)
- Healthcare Spending Account
- Paid Time Off
- 401k
- Voluntary Life & Disability Insurance
- Employee Assistance Program
- Referral Program
- Employee Discount Program
Equal Opportunity Employer
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, ancestry, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status, or any other characteristic protected by law.
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