What are the responsibilities and job description for the Promotions Supervisor - Full Time position at Northfield Park Racino?
Description
The Promotions Supervisor is responsible for oversight of our front-of-house team working in one of our world-renowned venues.
Principal Duties & Responsibilities
Performs other job-related duties as requested
Proof of eligibility to work in the United States
Education
The Promotions Supervisor is responsible for oversight of our front-of-house team working in one of our world-renowned venues.
Principal Duties & Responsibilities
- Assist Manager with basic floor duties of management, pre-event briefings with event staff in accordance with direction and information from department leadership
- Complete pre/post event reports and equipment, ensure that all equipment is checked out/in appropriately
- Identify and report any safety concerns
- Monitor and maintain inventory and stock of all equipment and supplies
- Monitor staff and vendors interactions with guests at all events to ensure high levels of service
- Review and recommend event operational policies and procedures for the department
- Supervise special event promotions and promotions staff
- Provide leadership, direction, and guidance to staff to ensure successful event execution
- Assist with guest concerns/complaints
- Ability to navigate through various systems
Performs other job-related duties as requested
Proof of eligibility to work in the United States
Education
- High School Diploma or GED Required
- 1 Years of Prior Relevant Experience Customer service Required
- 2 years of experience in a lead or supervisory role Preferred
- Work varied shifts, to include weekends and holidays Required
- Experience using the internet, MS Office, Word and Excel Preferred
- Experience supervising teams of ten (10) or more Preferred
- Experience working in a hospitality facility Preferred
- General knowledge of mathematical skills including addition, subtraction, multiplication and division
- Ability to effectively communicate in English, in both written and verbal forms
- Ability to communicate effectively, concisely and logically in a timely manner and at an appropriate level, while maintaining confidentiality
- Ability to lead and mentor a team
- Ability to operate independently
- Proficiency of computer software to include Outlook, MS Word, Excel, and PowerPoint as well as office equipment, i.e. telephone, copier, fax machine
- Excellent customer service skills and interpersonal skills to effectively communicate with all business contacts
- Maintain a professional, neat and well-groomed appearance adhering to company standards