What are the responsibilities and job description for the Retention Mentor position at Northern Wyoming Community College District?
Position Details
POSITION REQUIREMENTS
Job Title
Retention Mentor
Department
Student Affairs SC
Location
Sheridan
Posting Category
Staff
Desired Start Date
01/19/2026
Hourly Rate (if applicable)
Hiring Range
$52,638
Full Salary Range
Benefits Summary
- Employer paid retirement plan (17.37% employer paid; 1.25% employee paid)
- Group Health, Dental and Life
- Insurance, including Flex Benefits
- 20 days paid annual leave
- Four days per year paid personal leave
- 16 paid holidays per year
- Paid medical, emergency and bereavement leave
- Employee and family tuition waivers
- Choice of free meals swipes to use each semester in modern campus dining facility
- Free easy-access parking
- Collaborative work environment
- Onsite fitness center and walking track
- Verizon, Microsoft, Dell and HP employee discounts
- Professional development
Months Worked Annually
Full-time 12 months
Typical Work Schedule
Monday through Friday, occasional evenings and weekends.
Position Information
Posting Number
20150966P
Job Posting Date
11/06/2025
Initial Review Date
11/24/2025
Open Until Filled
Yes
Job Summary
The TRIO/College Success Program is accepting applications for a Retention Mentor at the Northern Wyoming Community College District. The position, under the Director of TRIO will support student success, retention, and progression to graduation. Utilizing an academic mentoring model, the Retention Mentor will conduct individual and group outreach on a regular basis, provide comprehensive support for students, connect students to campus and community resources, monitor and track progress, and maintain communication with TRIO program and institutional faculty and staff. The individual in this position should have the ability to work independently while being part of a team across the college district.
This position is contingent on grant funding.
This position is contingent on grant funding.
Reports To
Director - TRIO & College Success Programs
Education/Qualifications
Minimum Qualifications including education, experience, required licensures, certifications, and registrations:
Education:
- Bachelor’s degree required in education, counseling, higher education, student services, psychology, sociology, or related field.
Required skills, licensures, certifications, or registrations:
- Transcripts and background clearances required upon hire
- Current driver’s license and willingness to transport students
Knowledge, Skills & Abilities
Knowledge:
- Awareness and knowledge of issues facing minority students, first generation college students and students with limited income attending college
- Basic knowledge of college admission, advising, registration, financial aid, policies and procedures
- Basic understanding of multi-campus community college systems
- Basic understanding of integrated student information database systems
- Working knowledge of Microsoft office products
- Basic knowledge of TRiO programs
Skills:
- High ethical standards, great communication skills with a wide variety of people, great listening skills, an understanding of financial aid, record keeping and contact logs management
- Ability to work with non-traditional, at-risk college students, ability to challenge students to promote growth, ability to create group curriculums based of a proposed topic
Working Conditions/Physical Requirements
Work environment:
- Standard Office and classroom working environment, some nights and weekends may be required (for workshops, college visits, or other program events)
Physical requirements:
- Ability to lift twenty (20) pounds.
About Northern Wyoming Community College District
Sheridan College is located in historic Sheridan, WY at the foot of the beautiful Big Horn Mountains, minutes away from a variety of outdoor recreational activities. Sheridan is ranked “America’s Top Western Town” by True West magazine and is a vibrant community. Sheridan College is a vital component in the community.
NWCCD also includes a small campus site in Buffalo, WY.
NWCCD also includes a small campus site in Buffalo, WY.
Experience
Minimum
- Two years’ experience working with non-traditional or at-risk populations in the capacity of advising, counseling, education, or mentoring.
- Prior experience working with/for a TRiO or Educational Opportunity Programs is preferred
Preferred
- Having overcome similar barriers and/or come from similar backgrounds to the target population for the TRIO program.
- Advising in a higher education setting.
- Working with federal/state education grants.
- Bilingual/Fluency in Spanish
Special Instructions to Applicants
All NWCCD job postings are contingent on funding. Transcripts will be required and may be attached to your online application documents under “Transcripts” and for additional space, under “Other Documents” or emailed to: HR@sheridan.edu. Letters of recommendation are highly recommended and can be attached to your online application documents (up to three letters), or may be sent to Human Resources at HR@sheridan.edu.
Job Duties
These are the job duties for required of the position.
Percentage of time
65%
Responsibility/Duty
Student Recruitment & Retention: Per grant expectations, identify, screen, select, and interview possible program participants. Individually provide educational services as well as campus/community resources. Independently conduct individual student and group mentor meetings in accordance with program policies using personal discretion as to which intervention method works best for each students’ needs. Work with students to build positive relationships focused on accountability and personal growth. Develop individual education plans, clear career and personal goals. Maintain individual contacts with program participants on an ongoing basis until their college completion. Tutor program participants in areas of personal academic strengths. Provide students with career/transfer guidance for seamless transitions from NWCCD. Plan, conduct, and transport students to visit 4-year university to increase transfer rates Provide students with financial aid understanding, basic financial literacy information, and teach students success financial planning skills. Teach college success strategies, develop lesson plans for multiple courses and workshops. May be asked to teach a for-credit course to support college needs.
Percentage of time
15%
Responsibility/Duty
Program Requirements: Participate in all TRIO/CSP meetings, events, and trainings. Independently Carry out program required and permissible services per grant and program director. Facilitate workshops and other events as needed. Maintain program website, portal page, and other technologies used by the program. Participate in continuous TRIO related professional development.
Percentage of time
10%
Responsibility/Duty
Data/Record Keeping: Manage and maintain accurate, timely, detailed and confidential records and needed paperwork to monitor student progress to success. Generate reports of retention data, student progress, and intervention effectiveness for assigned caseload. Gather individual student retention data to drive institutional policies and efforts.
Percentage of time
5%
Responsibility/Duty
Student Advising: Serve as an academic advisor for individually assigned caseloads. Serve as a liaison with families in navigating the process of higher education. Help students navigate course selection and on-line databases for registration.
Percentage of time
5%
Responsibility/Duty
Other Duties as Assigned
Salary : $52,638