What are the responsibilities and job description for the E-commerce Fulfillment Specialist position at Northern Water and Power?
The E-commerce Fulfillment Specialist plays a critical role in ensuring smooth and efficient order fulfillment for a small, focused team. This position involves managing orders, inventory, shipping coordination, returns, and overall warehouse organization, primarily handling research products. The specialist will work closely with national carriers and may require occasional travel to support supply chain activities.
Responsibilities
- Process orders accurately and promptly
- Manage inventory using Warehouse Management Systems
- Coordinate shipments with national carriers
- Handle product returns efficiently
- Maintain quality control standards throughout fulfillment
- Perform accurate data entry related to orders and inventory
- Communicate with customers regarding order status and issues
- Organize and maintain the warehouse to optimize workflow
- Pack products securely for shipment
- Assist with supply chain coordination and occasional travel as needed
Required Qualifications
- 3 years experience in e-commerce fulfillment
- Proficiency with Warehouse Management Systems
- Strong knowledge of inventory control practices
- Experience with shipping software and national carriers
- Exceptional attention to detail
Salary : $30,000 - $65,000