What are the responsibilities and job description for the Administrative Assistant position at Northern VA Community College?
The purpose of this position is to provide ENG/ESL administrative support to the division of Languages, Arts and Social Sciences at the Annandale campus. The administrative assistant helps to manage the day-to-day operation of the ENG/ESL office and help with other disciplines as needed.
Duties and Tasks:
- Performs routine office support activities
- Provide customer service to students and division visitors
- Answers phones and emails
- Assist with contacting students following course changes and enrollment cancellations
- Helps enroll students in classes and helps them understand their schedules
- Provides administrative support to the ENG/ESL Administrative Assistant, Associate Dean and ENG/ESL faculty
- May be required to maintain records and filing systems
- Applies knowledge of basic office practices, procedures and equipment (customer service, telephone computer, copier)
- Serves as first point of contact for the division if needed
- Applies knowledge of grammar, punctuation, spelling and basic mathematics
May be required to perform other duties as assigned. May be required to assist the agency or state government generally in the event of an emergency declaration by the Governor.
- Customer service skills and phone etiquette
- Time management and organizational skills
- Ability to learn new technologies
- Ability to work well under supervision
- Detail oriented skills
- Oral and written communication skills in English
Minimum Requirements:
- Experience working with Microsoft Office Suite
- Experience working in customer service
- Experience working in an office setting.
- Experience answering phones and emails
- Proficiency in a foreign language
- Experience with educational setting
The selected candidate’s offer is contingent upon the successful completion of a criminal background investigation, which may include: fingerprint checks, local agency checks, employment verification, verification of education, credit checks (relevant to employment). Additionally, selected candidates may be required to complete the Commonwealth’s Statement of Economic Interest. For more information, please follow this link: http://ethics.dls.virginia.gov/
VCCS uses E-Verify to check employee eligibility to work in the United States. You will be required to complete an I-9 form and provide documentation of your identity for employment purposes.
Salary : $19