PATIENT ACCESS REPRESENTATIVE - Full time - Reno

• POSITION:**PATIENT ACCESS REPRESENTATIVE
• REQ ID**: 333280
• SCHEDULE:**Full time, Day Shift;The position rotates into various areas of the Patient Access Department including the Emergency Room and may work a variety of shifts.
• LOCATION:** 10290 NORTH MCCARRAN BLVD, RENO, Nevada;ER at McCarran NW
• SALARY:** $18.13 to $27.20 per hour.To encourage pay transparency, promote pay equity, and proactively address regulations, UHS and all our subsidiaries will comply with all applicable state or local laws or regulations which require employers to provide wage or salary range information to job applicants and employees. Salary offers may be based on key factors such as education and related experience.
• TO APPLY**:
• Direct Link**- https://jobs.uhsinc.com/er-at-mccarran-nw/jobs/333280?lang=en-us
• Careers Page**- https://jobs.uhsinc.com/the-northern-nevada-health-system
  
  

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• SUMMARY**:
  
  

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**Patient Access Representative**

position is a full time opportunity. The primary functions of the Patient Access Representative are to schedule, greet, pre-register and/or register patients in a courteous and professional manner, verify insurance benefits and check for authorization, pre-certification, notice of admission, physician order accuracy, and medical necessity. The position also obtains patients signatures for required forms, runs estimates, and collects patient financial responsibility when required. The position is responsible for providing professional, high quality customer service, timely resolution to customer problems, and coordination of services to all customers. The position communicates revenue cycle related issues to patients and hospital colleagues. Direct supervision given. Specific/detailed instructions provided.

• MINIMUM/PREFERRED REQUIREMENTS**:
• High School Graduate required
• Healthcare experience preferred
• Patient registration experience preferred
• JOB RESPONSIBILITIES/DUTIES**:
• Acknowledges patients/patients families/visitors in a courteous and pleasant manner as they arrive in the department and immediately processes necessary information to eliminate patient wait times. Escorts or provides escort for patients when necessary. Directs patients to the appropriate areas.
• Utilizes appropriate and professional verbal communication skills when conversing with patients and other internal and external customers on the telephone and in person to convey a high level of personal attention and promote customer satisfaction.
• Promotes efficiency and accurate processing of departmental information by utilizing professional communication skills with the department director, patient access team members, as well as other Northern Nevada Sierra Medical Center personnel and physicians.
• BENEFITS**:
  
  

Challenging and rewarding work environment

Competitive Compensation and Generous Paid Time Off

Excellent Medical, Dental, Vision and Prescription Drug Plans

401(K) with company match and discounted stock plan

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