Dir- Clinical Services

Northern Light Acadia Hospital

Department: Psychiatric Unit

Position is located: Acadia

Work Type: Full Time

Hours Per Week: 40.00

Work Schedule: 8:00 AM to 4:30 PM

Summary:

The Clinical Director, under the supervision of the Senior Physician Executive (SPE), is an independently licensed, experienced Clinician who oversees the delivery of Clinician-based services, programming and activities on all units and provision of patient support provided by the psychiatric technician staff within the inpatient service areas. They ensure active treatments and patient engagement provided by the Program and Activities Coordinators and Psychiatric Technicians are relevant, efficacious and consistently provided 7 days per week. The Clinical Director has in-depth experience in psychiatry and leadership. They are adept at negotiating conflicts, collaborating with all disciplines and applying self-reflection to their practice. The Clinical Director is responsible for the delivery of care, facilitating change and mentoring/developing Clinical staff. They are responsible for working with the SPE and Director of Quality to maintain quality and regulatory standards.

Responsibilities :

• Collaborates with the Senior Physician Executive, Quality Director, Medical Directors, and clinical managers to uphold regulatory and quality standards, promote safe patient care, and manage staff concerns/issues.
• Ensures Clinician services documentation content and practice reflects high-quality patient care and adherence to federal and state licensing standards.
• Ensure Clinician services are aligned with Acadia Hospital’s clinical philosophies, evidence-based and outcome-informed.
• Actively participates in the evaluation and status of census and community needs.
• Maintains ongoing and real time communication with local leadership inclusive of daily report, huddles, and staff meetings.
• Collaborates with Talent Acquisition and Human Resource teams to devise retention and recruitment strategies for inpatient staff and new hires.
• Participates in and develops the Plan of Correction response to inspection surveys and implements follow-up required for Clinicians and Clinical Associates.
• Networks with peers and community agencies, institutional, local, state, regional, and national level to promote personal, professional, and organization goals.
• Completes direct report evaluations with goals reflective of employee/department needs.
• Responsible for the development of leaders through Clinical Supervision, Supervision, education, role modeling and mentoring.
• Participates in hospital performance improvement functions: Analyzes Employee Engagement surveys and supports the department with implementation of process improvement.
• Plans, analyzes PI and Quality data and collaborating with unit leadership.
• Supports the direction and vision of the administration and assists in the implementation of change that facilitates continued fiscal responsibility and promotes optimal patient care.
• Other Duties

Other Information:

• 4 years working as an Independently Licensed Clinician.
• Preferred minimum of 2 years working as a supervisor of clinical staff.

Competencies and Skills

• Achieves Results: Sets high standards for their own outcomes and seizes opportunities to engage others towards objectives. Consistently moves forward with direct actions in order to attain or exceed objectives. Manages their own time effectively to accomplish assigned tasks. Successfully prioritizes multiple projects and duties as needed.
• Acts Strategically: Creates effective plans that anticipate future consequences and opportunities and is able to connect the day to day operations to longer-term objectives, shifts in the industry, and system goals.
• Applies Business Acumen:Demonstrates knowledge of current and future trends that impact organizational success. Applies proven practices and business theories to get results that meet financial as well as other business goals. Recognizes opportunities for new services and products and acts accordingly, taking measured risks into consideration. Possesses a thorough knowledge of their field and independently carries out their work in accordance with professional standards of the profession.
• Demonstrates Adaptability: Learns quickly when facing a new problem or unfamiliar task; is flexible in their approach with changing priorities and ambiguity. Manages change effectively and does not give up during adversity. Capable of changing one's behavioral style and/or views in order to attain a goal. Absorbs new information readily and puts it into practice effectively.
• Fosters Innovation: Employs and encourages the use of meaningful creativity in solving challenges. Proactively identifies opportunities and uses new approaches to enhance processes, systems and services. When appropriate, suggests or initiates new strategies, products, services, and markets.
• Influences and Inspires: Builds enthusiasm and commitment among others to move in a desired direction and models it personally. Creates a compelling vision of success that motivates workplace initiative and energizes others to follow. Provides direction and guidance to encourage cooperation between team members in order to attain an objective. Has the ability to appropriately influence others' actions and decisions with and without express authority.
• Promotes Health and Safety: Promotes a healthy and safe environment for patients, employees and visitors. Advocates and models healthy physical and mental health behaviors even in challenging circumstances. Sets high quality standards and strives for continuous improvement and quality assurance by reporting and encouraging others to report near misses and safety issues.
• Provides Patient-Centered Care: Demonstrates understanding of patient care quality and service as organizational priority. Proactively supports change to improve patient experience and results. Exhibits the ability and willingness to find out what the patient wants and needs and to act accordingly, taking the organizational and outside resources into account. Cooperates, collaborates, communicates, and integrates care within and between teams to ensure that care is continuous and reliable.
• Seeks Process Improvement & Applies System Thinking: Possesses and gains insight into situations, problems and processes. Understands the interconnection between organizational elements. Deconstructs problems and systematically investigates the various components. Considers the impact of actions on the entire process/system. Detects problems and opportunities, recognizes important information, and links various data to trace potential causes and relevant details.
• Utilizes Resources Effectively: Understands how to get the most out of available resources and uses cost-benefit thinking in decision-making and in setting priorities. Monitors and analyzes resource usage to identify and eliminate areas of waste and maximize resources. As a leader, defines targets and provides appropriate means; oversees progress and makes adjustments when necessary. Appropriately delegates work, sets clear direction and manages workflow and time.
• Behaves with Integrity and Builds Trust: Acts consistently in line with the core values, commitments and rules of conduct. Leads by example and tells the truth. Does what they say they will, when and how they say they will, or communicates an alternate plan.
• Cultivates Respect: Treats others fairly, embraces and values differences, and contributes to a culture of belonging, empowerment, and cooperation.
• Demonstrates Emotional Intelligence: Exhibits a high level of self-awareness, self-management, other awareness and relationship management. Conducts themselves in an empathic, appropriate way, with a sense of humor and stimulates a collaborative work environment. Is respectful of the attitudes, feelings, or circumstances of others and aware of the influence of their own behavior on them. Is aware of relevant social, political, system, and professional trends and developments and uses this information for the organization's benefit.
• Develops Self and Others:Takes responsibility for engaging in professional self-development activities and programs. Strives to gain insight into their own values, strengths and weaknesses, interests and ambitions and takes action in order to enhance competencies and skills when possible. As a leader, encourages and guides employees towards growth opportunities to enhance performance and help them reach goals. Reviews and analyzes employees' strengths and weaknesses to distinguish their talents and development needs, and to ensure they are enhanced appropriately.
• Exercises Sound Judgment & Decision Making: Understands and processes complex information, which allows for appropriate and accountable conclusions. Does not react too quickly or slowly. Balances facts, goals, and potential approaches taking the appropriate criteria into account. Makes active decisions and commits oneself by communicating confidently and respectfully.
• Fosters Accountability: Creates and participates in a work environment where people hold themselves and others accountable for processes, results and behaviors. Takes appropriate ownership not only of successes but also mistakes and works to correct them in a timely manner. Demonstrates understanding that we all work as a team and the quality and timeliness of work impacts everyone involved.
• Practices Compassion: Exhibits genuine care for people and is available and ready to help; displays a deep awareness of and strong willingness to relieve the suffering of others.
• Resolves Conflict: Promptly acts to find alternatives/solutions when team members disagree. Addresses issues in a direct, honest, and appropriate manner. Handles conflicting interests diplomatically and helps to solve them. Transforms difficult situations into teachable moments using respect and accountability .

Credentials

• Required LCPC/LCSW

Working Conditions

• Potential exposure to abusive and/or aggressive people.
• Potential exposure to diseases or infections.
• Potential exposure to hazardous materials.
• Potential exposure to noise levels being uncomfortable.
• Potential exposure to noxious odors.
• Potential exposure to very hot or cold temperatures.
• Work with computers, typing, reading or writing.
• Work beyond the regularly scheduled hours.
• Extend body and limbs to reach items.
• Lifting, moving and loading 30 to 50 pounds.
• Lifting, moving and loading less than 20 pounds.
• Lifting, moving and loading 20 to 30 pounds.
• Prolonged periods of sitting.
• Alternate shift schedules (day, evening, nights, weekends).
• Prolonged periods of standing.
• Prolonged periods of walking.

Northern Light Acadia Hospital is regional psychiatric hospital in Bangor, Maine, providing acute mental health care and telehealth psychiatry across the state. As the behavioral health member of Northern Light Health, Acadia Hospital offers specialized care through programs like Behavioral Home Health, integrated behavioral health in primary care settings, and a geriatric Mood and Memory clinic that participates in clinical trials for new Alzheimer’s treatments. Northern Light Acadia Healthcare, a subsidiary of the hospital, delivers outpatient services including substance use disorder treatment and case management. Through these programs, we serve patients from every part of Maine.

We are a member of Northern Light Health, an integrated statewide health delivery system that is raising the bar with no-nonsense solutions that are leading the way to a healthier future for our state . Northern Light Health offers a broad range of services, including nine hospitals, primary care and specialty physician practices, long-term care, home health and hospice agencies, and emergency ground and air transport.

Bangor, Maine is a vibrant small city with easy access to Maine’s spectacular coast, mountains, and lakes. Schools rank among New England’s best with the flagship campus of the University of Maine located in the neighboring town of Orono. Bangor serves as the regional hub for medicine, the arts, and commerce. Bangor International Airport offers direct and one-stop service to most major destinations.


Bangor, Maine, Behavioral Health, Mental Health, Addiction, Adult and Ped