What are the responsibilities and job description for the Front Desk/Patient Care Coordinator position at Northern Life Wellness?
At Northern Life Wellness, we believe true health and wellness extend far beyond simply “feeling good.” As a thriving multidisciplinary clinic in Burnsville, Minnesota, we provide exceptional patient care through an integrated approach that includes Chiropractic, Physical Therapy, Acupuncture, and Massage Therapy services.
Our high-volume clinic is seeking a qualified Patient Care Coordinator who is passionate about helping others and creating exceptional patient experiences. The ideal candidate is organized, professional, self-motivated, a quick learner, and able to effectively manage multiple responsibilities in a fast-paced healthcare environment.
As a key member of our team, the Patient Care Coordinator plays a vital role in the day-to-day success of the clinic. Often considered the "quarterback" of the practice, this position serves as the central point of communication between patients, providers, and support staff. As the first point of contact, you will help create a welcoming and positive experience for every patient who walks through our doors.
Responsibilities include:
-Scheduling appointments
-Collecting copays
- Answering phone calls and text messages
- Assisting patients with their questions and needs
You will work closely with our providers to help patients stay on track with their care plans, coordinate recommended services, and communicate any concerns that may impact their treatment progress. The ideal candidate thrives in a team-oriented environment and is committed to delivering outstanding customer service while supporting patients on their journey toward better health and wellness.
Benefits:
-No Holidays
-Paid Time Off
-No cost chiropractic and physical therapy
-Company funded retirement plan
Pay: $20-22/hour depending on experience
Hours: Early morning & Afternoon/evening hours are required
Monday : 11am-7pm
Tuesday or Thursday: 11am - 7pm
Wednesday: 9am-5pm
Friday: 6am-2pm
Days and hours may be flexible and could change.
We thank you for your time and interest in advance and look forward to meeting you!
Pay: $20.00 - $22.00 per hour
Benefits:
- Employee discount
- Paid time off
Education:
- Associate (Required)
Experience:
- work: 2 years (Required)
Work Location: In person
Salary : $20 - $22