What are the responsibilities and job description for the Front Desk Dental Patient Coordinator - Part Time position at Lakeville Family Dental Center?
Front Desk Dental Receptionist (Part-Time)
We are a large, family-oriented, fast-paced dental practice seeking a friendly, dependable, and organized Front Desk Dental Receptionist to join our team. We're looking for an experienced professional with a strong understanding of dental insurance benefits and exceptional customer service skills.
As the first point of contact for our patients, you will play a key role in creating a welcoming and positive experience. The ideal candidate is outgoing, detail-oriented, and thrives in a busy environment while managing multiple responsibilities with professionalism and efficiency.
Responsibilities
- Warmly greet and check in patients
- Answer incoming phone calls and assist patients with scheduling appointments
- Collect patient payments and maintain accurate financial records
- Verify and enter dental insurance information
- Research and communicate insurance benefits
- Process and submit dental insurance claims
- Obtain pre-authorizations for treatment
- Maintain accurate and confidential patient records
- Answer patient questions regarding accounts and billing
- Collaborate with the clinical team to ensure efficient daily operations
- Effectively multitask in a fast-paced office environment
Qualifications
- Previous dental office experience preferred
- Knowledge of dental insurance plans and benefits
- Experience with Eaglesoft practice management software preferred
- Excellent communication and customer service skills
- Strong organizational skills and attention to detail
- Ability to maintain confidentiality and handle sensitive patient information
- Positive attitude with a team-oriented approach
Compensation: Hourly wage based on experience.
Job Type: Part-time
Job Type: Full-time
Pay: From $22.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Employee discount
- Paid time off
- Uniform allowance
Experience:
- customer service: 1 year (Preferred)
- Dental office: 1 year (Preferred)
Ability to Commute:
- Lakeville, MN 55044 (Required)
Ability to Relocate:
- Lakeville, MN 55044: Relocate before starting work (Required)
Work Location: In person
Salary : $22