Care Coordinator

GENERAL SUMMARY:

Under general direction of the Manager or Director and in accordance with applicable policies and procedures, the incumbent is responsible for providing the services of assessment, planning, linking, monitoring and advocacy in a community setting to children and/or adults with a mental illness and/or developmental disability who lack an adequate community support system.

ESSENTIAL JOB FUNCTIONS:*

· Demonstrates an understanding of the Agency’s vision and mission, communicates it to staff and acts in accordance with it

· Consistently acts with honesty and integrity, while demonstrating strong commitment to quality services and the interests of individuals served

· Effectively performs job requirements and develops competencies as necessary to perform the job

· Acts as liaison to and maintains positive relationships with other agencies

· Assesses the needs of individuals and, in conjunction with consumers and others, establishes an appropriate service plan

· Assists consumers in securing appropriate services and benefits, ensures continuity of services, and monitors progress in those services

· Maintains personally supportive relationships with individuals and their families while encouraging independence

· Keeps individuals and families informed of their rights and act as an advocate for them when appropriate

· Maintains up-to-date and complete case management records on assigned individuals

· Provides crisis intervention, symptom management and outreach services when appropriate

· Maintains productivity expectations of billing 10-15 hours per week of FSS and completes all Case Management billing per month

OTHER DUTIES AND RESPONSIBILITIES:

· Able to assign responsibilities, provide support, motivation and constructive feedback, while ensuring accountability and quality services

· Acts as a positive role model for individuals served, community and staff

· Works closely with the other staff members, as appropriate

· Maintains an up-to-date working knowledge of mental illness

· Maintains flexibility of work schedule as necessary

· Provides transportation for persons serviced as required, which may include transporting in employee’s personal vehicle

· Performs other duties as assigned

· Knowledge of boundary issues, as well as human and civil rights and the importance of confidentiality regarding persons served

SKILLS/EXPERIENCE/TRAINING REQUIRED:

· Bachelor’s degree and at least one year of relevant experience in case management and direct support for consumers with developmental disabilities and/or mental illness

· Works effectively in a team environment

· Assists individuals served with meaningfully participation in their community

· Knowledge of community resources

· Self-starter who is able to function independently

· Must possess a valid driver’s license and have access to a reliable and insured vehicle in which one or two consumers can be transported daily

· Effective spokesperson possessing the ability to edit written text to ensure a clear, constructive, concise and accurate message

· Moderate computer skills including the ability to navigate MS Word, Excel, Outlook and Agency systems as required

Pay: $19.59 - $20.41 per hour

Benefits:

• 403(b)
• 403(b) matching
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Paid training
• Referral program
• Retirement plan
• Vision insurance

Work Location: In person

Salary : $20 - $20