Care Coordinator BS/BA

Mental Health Services
Care Coordinator

A MENTAL HEALTH CARE COORDINATOR is a key member of a client’s multidisciplinary team. You provide direct support, education, referral and outreach services to a caseload of clients diagnosed with mental illness. Care Coordinators, along with other team members, often meet with clients in their homes and out in the community to provide services that aid them in living fulfilling lives not dominated by their mental illness.

A Care Coordinator will actively participate in team meetings to ensure the best plans and services for each client as well as engage other community resources and services to assist in addressing an individual’s unique needs, as appropriate. Care Coordinators conduct assessments and provide direct support, education, referrals, advocacy and outreach services to clients. They collaborate in team meetings to ensure the best individualized treatment plans and comprehensive services for each client, including medicine management, therapy, skills training, employment assistance, housing support, family education and connecting them with other community resources as appropriate.

NO NIGHTS OR WEEKENDS!!

KEY RESPONSIBILITIES

• Monitor patient progress and document observations accurately
• Assign responsibilities, provide services, motivation and constructive feedback, while ensuring accountability
• Maintain supportive relationships with individuals and their families while encouraging independence
• Keep individuals and their families informed of their rights and act as an advocate when appropriate
• Adhere to HIPAA regulations and maintain confidentiality of sensitive information
• Provide emotional support through active listening and discussing concerns
• Encourage clients to make good choices and achieve personal goals
• Collaborate with the care team, including outside partnerships, to ensure comprehensive patient care and implement effective interventions
• Consistently act with integrity, while demonstrating a strong commitment to quality services and the best interests of clients served.

BENEFITS

Northern Human Services encourages a healthy work-life balance, a family-first culture, flexible scheduling, professional development opportunities and an excellent benefits package to all full-time employees including: a 35-hour work week (unless otherwise listed), medical, dental and vision plans, disability, term-life insurance, 3% 403b employer contribution, flexible spending account, 11 paid holidays, generous accrued paid time off, accrued paid medical leave, loan/tuition reimbursement, an employee assistance program and so much more!

ABOUT NORTHERN HUMAN SERVICES

Northern Human Services is a non-profit organization, a DHHS state designated developmental services agency and the designated community mental health provider in the North Country. As one of the largest year-round employers in northern New Hampshire, we have over 400 employees committed to assisting and advocating for individuals affected by mental illness, developmental disabilities and related disorders in living meaningful lives within their community. It is the unwavering dedication of all our staff that drives our success; in turn, we are committed to a culture of opportunity, collaboration & fun. Our vision is to always be able to provide our services to anyone who truly needs them. If you would like to learn more about working for a peer-supported, mission-driven agency, we look forward to hearing from you. https://northernhs.org/

This company is an Equal Opportunity Employer and Provider.
Driving and criminal background checks required!

OUR IDEAL CANDIDATE

• A bachelor’s degree in a Human Services or related field is required
• At least one year of previous experience with mental illness (preferred)
• Knowledge of area resources is a plus
• Can work effectively in a team environment but can also function independently and be a self-starter
• A responsible, caring and organized individual with strong organizational, communication and interpersonal skills