Office Operations Manager

Seeking an experienced Office Operations Manager to lead administrative and operational functions in a busy medical practice. This role ensures efficient revenue cycle operations, patient services, and workflows while supporting a high-quality patient experience.

Key Responsibilities

Revenue Cycle

· Oversee billing operations for efficiency and compliance

· Monitor A/R, claims, and payments with billing lead

· Partner with internal teams and external billing resources

· Track metrics and improve financial performance

Front Office & Patient Services

· Manage scheduling, registration, phones, and patient flow

· Ensure a positive patient experience

· Resolve patient concerns as needed

Operations & Administration

· Oversee daily administrative functions

· Coordinate credentialing and compliance tasks

· Partner with outsourced HR and accounting

Vendors & Facilities

· Manage vendors and office supplies

· Coordinate facility needs

Technology

· Liaison with IT vendors

· Support EMR, billing, and communication systems

Financial Support

· Assist with budgeting, expenses, payroll coordination, and reporting

Leadership

· Supervise billing and front office staff

· Serve as liaison to physician leadership

· Support operational planning and improvements

Qualifications

Education & Experience

· Bachelor’s degree 5 years’ experience, OR

· 8 years in medical practice leadership

Skills

· Revenue cycle oversight (no coding required)

· Team leadership experience

· EPIC or similar EMR experience

· Knowledge of healthcare compliance

· Microsoft Office proficiency

What We’re Looking For

· Strong operational leader

· Process improvement mindset

· Excellent communication and organization

Pay: $60,000.00 - $73,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Professional development assistance
• Retirement plan

Work Location: In person

Salary : $60,000 - $73,000