Office Manager

SEEKING: We’re looking for an Office Manager who is dependable, detail-oriented, and highly self-motivated—someone who can take initiative and see tasks through from start to finish independently. This role requires the ability to manage and prioritize a mix of responsibilities, including regular daily, weekly, and monthly tasks, while also handling both simple and more complex assignments as they arise.

Our ideal candidate is friendly and professional, comfortable making phone calls and building relationships with vendors and service providers, and confident handling a variety of tasks—from organizing schedules to assisting with simple billing. Creativity, initiative, and a strong work ethic are highly valued in this role.

BASIC FUNCTION: This is not your typical administrative role. Each day brings something new—whether you’re coordinating projects, solving problems, connecting with vendors, or helping keep our leadership team running smoothly. As the Office Manager, you will work closely with the CEO, CFO, and HR Director, serving as a key partner in the day-to-day operations of a mission-driven organization.

If you enjoy being the person who keeps things moving, finds solutions, and brings positive energy to a team, we’d love to hear from you. Are you someone who thrives on variety, enjoys staying organized, and wants your work to truly matter? Join our team and play a vital role in supporting an organization dedicated to improving the lives of children and families in our community.

GENERAL QUALIFICATIONS:

• Minimum 2 years of related experience required, administrative and/or non-profit experience preferred.
• Associates or Bachelor’s degree preferred in Communications, Business Administration, or related field. Knowledge of the principles of sound business communication, correct English usage, including spelling, grammar and punctuation required.
• Demonstrates friendly, professional customer service and the ability to communicate clearly and effectively in person, by phone and email.
• Proficiency with Google Workspace, Microsoft Office (Excel, Word, Access, and PowerPoint), and various social media platforms with a keen eye for design, attention to detail, and creativity.
• Willingness to learn and use donor management software (e.g., Little Green Light), Canva, Wix, and other systems as needed.
• Self-starter who is highly organized with ability to prioritize projects and complete tasks with attention to detail and follow-through, while adhering to deadlines.
• Ability to multi-task in a fast-paced environment, pivoting as needed when situations arise, while working independently or in collaboration with a team of diverse professionals and consumers.
• Must be able to maintain confidentiality while supporting the overall mission, values, and goals of Child Care of the Berkshires.
• Must be able to pass a background record check successfully.

WORK ENVIRONMENT: Employees work under typical office conditions, at a desk or workstation, and the noise level is usually quiet. Employees are regularly required to sit, walk, stand, talk or hear, both in person and via telephone email, or video; use hands repeatedly to handle and operate standard office equipment; reach with both hands and lift up to 20 pounds.

WORK SCHEDULE AND YEAR: This is a 35-40 hour per week, non-exempt, year-round position. Some meetings/events will be required, outside of traditional working hours.

SALARY: $20.00 to $24.00 per hour with generous benefits including health, vision, and dental insurance, sick and vacation time as well as paid holidays, paid closure days, retirement plan and child care reimbursement.