What are the responsibilities and job description for the Technical Service Owner position at Northern Base?
Hiring Alert | Technical Service Owner
Location: Portland, OR (Remote)
Employment Type: Full-Time
Visa Type: USC / GC Only
Experience: 10 Years
- Technical Service Ownership & Team Leadership
- .NET Core
- AS400 / IBM i & API Integration
- REST APIs & Salesforce REST API
- IBM MQ
- OAuth 2.0 / JWT / API Key Management / RBAC
- API Gateway / OpenAPI / Swagger
- ETL & DB2 for i Data Transformation
- 10 years of experience in technical leadership, service ownership, project/product delivery, or related roles
- Strong hands-on experience with .NET Core and REST API design
- Experience with AS400 / IBM i APIs and IBM Integrated Web Services (IWS)
- Strong experience with Salesforce REST API and Platform Event integration
- Knowledge of OAuth 2.0, JWT, API key management, and RBAC
- Experience with OpenAPI / Swagger contract documentation
- Strong understanding of JSON, XML, and schema mapping
- Experience with IBM MQ and message bridging between AS400 and modern services
- Knowledge of API Gateway concepts, including routing, rate limiting, and throttling
- Experience with ETL and data transformation from DB2 for i to JSON
- Experience with insurance carrier API integrations, including quote, bind, and rate APIs
- Hands-on experience with functional API testing, contract testing, performance/load testing, mocking, and stubbing
- Strong stakeholder management and team coordination skills
- Ability to code, troubleshoot, and provide hands-on technical expertise when required
- Experience working in Agile/Scrum environments
- Own end-to-end engineering design and implementation for the service.
- Lead and coordinate the delivery team, including day-to-day execution and delivery management.
- Drive Scrum ceremonies and maintain strong delivery discipline.
- Partner closely with Product, Architecture, Engineering, and customer stakeholders.
- Serve as a combination of Technical Project Manager and Product Owner, while providing hands-on coding and troubleshooting support.
- Guide the team in designing and implementing scalable API and integration solutions.
- Ensure quality, timely delivery, and adherence to technical and engineering standards.
- Coordinate across customer stakeholders and guide the project team toward successful delivery.
A senior Technical Service Owner / Technical Lead with strong hands-on expertise in .NET Core, AS400/IBM i, REST APIs, Salesforce integration, IBM MQ, API security, API Gateway, ETL, and API testing, combined with strong stakeholder management, Agile delivery, project/product ownership, and team leadership experience.