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Collections Specialist

Northern Bank
Woburn, MA Full Time
POSTED ON 12/8/2025 CLOSED ON 2/10/2026

What are the responsibilities and job description for the Collections Specialist position at Northern Bank?

SUMMARY/OBJECTIVE:
The Collections Specialist is responsible for overseeing the collections of commercial, residential and consumer loans.  

ESSENTIAL FUNCTIONS:
  • Manage the collection activities for commercial, consumer and residential loans by reviewing the past due report/contacting borrowers
  • Coordinate collections efforts with Commercial Loan Officers for commercial past due loans
  • Maintain accurate records of all collection efforts and customer contacts.
  • Adhere to regulatory and compliance guidelines in place associated with collections
  • Assist in audits for the commercial, residential and consumer areas associated with collections and other areas as needed
  • Monitor upcoming maturities and matured loans for payment processing
  • Respond to credit bureau disputes and update directly through e-Oscar or via the core system
  • Monitor daily maintenance reports from the core system for accuracy
  • Manage Bankruptcy tracking for consumer and commercial loans
  • Assist with customer inquiries as needed
JOB QUALIFICATIONS:
  • 1-3 years’ experience in the lending area of a bank
  • Business Degree or related field preferred
  • Technical proficiency 
  • Excellent communication, interpersonal, and organizational skills
  • Ability to prioritize workflow and succeed in a multitasking environment
  • Ability to work independently and within a team
The hourly rate range for the Collections Specialist position is $25 - $40 per hour
 

Salary : $25 - $40

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