Senior Collections Specialist

Responsibilities

Kforce has a client that is seeking a Senior Collections Specialist in Waltham, MA. Project Description/Deliverables:

• Ensure the collection of outstanding receivables for a high-volume portfolio of key accounts and partners, while maintaining a high standard of client relationship and adherence to payment terms
• Proactively follow up with clients (via phone and email) to secure timely payments and resolve potential issues
• Monthly/quarterly cash forecasting with a high degree of accuracy
• Identify and allocate incoming payments in coordination with the Accounts Receivable team
• Reduce overdue balances, DSO, and bad debt provisions through prioritized and accurate portfolio management
• Handle disputes in close collaboration with internal teams (Order Management, Billing, Credit Control, Sales) to accelerate resolution
• Participate in any closing tasks and dashboard/reporting (monthly/quarterly/ad-hoc)
  
  

Requirements

• Minimum 5 years of experience in B2B collections and/or order-to-cash processes within an international and structured environment (e.g., shared service center, multinational group)
• Strong command of collection tools, particularly Sidetrade
• Proficiency in MS Office especially Excel, prior ERP/CRM usage and exposure to customer portals
• Possess an understanding of general accounting principles. Ability to reconcile accounts debits/credits
• Exceptional written and verbal communication with internal/external customers as well as senior-level stakeholders
  
  

The pay range is the lowest to highest compensation we reasonably in good faith believe we would pay at posting for this role. We may ultimately pay more or less than this range. Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, performance, union contract and business needs. This range may be modified in the future.

We offer comprehensive benefits including medical/dental/vision insurance, HSA, FSA, 401(k), and life, disability & ADD insurance to eligible employees. Salaried personnel receive paid time off. Hourly employees are not eligible for paid time off unless required by law. Hourly employees on a Service Contract Act project are eligible for paid sick leave.

Note: Pay is not considered compensation until it is earned, vested and determinable. The amount and availability of any compensation remains in Kforce's sole discretion unless and until paid and may be modified in its discretion consistent with the law.

This job is not eligible for bonuses, incentives or commissions.

Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

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