Housing Assistant Manager, Campus Living Facilities

Applications are accepted through the Careers at NAU website: https://in.nau.edu/human-resources/current-job-openings/

The Assistant Manager (AM), Campus Living Facilities, is one of two positions reporting to the Manager, Campus Living Facilities. The Assistant Manager is responsible for helping to manage day-to-day departmental facility operations and processes, ensuring quality service is provided to students and other members of Campus Living Communities (CLCs). This position assists with the development and implementation of an effective, intentional, and comprehensive facilities plan. Assistant Managers help support students, employees, and the department in advancing our mission and foundational value areas and contribute to the overall campus living experience.

The Assistant Manager, Campus Living Facilities position supports the departmental warehouse functions and services, including management of case goods, appliances, and other furniture. In addition, overseeing linen inventory, storage, cleaning, repair, and distribution. This position manages direct work orders and maintains effective partnerships with NAU Facility Services to manage and track general maintenance and trade work orders.

Student employee supervisory responsibilities include recruitment, training, supervision, and evaluation of 10-30 year-round and summer-only Campus Living Facilities Assistants (CLFAs).

Qualifications

Minimum Qualifications:

• High school degree.
• 1 years of relevant experience.

Preferred Qualifications:

• Bachelor’s degree in a related field.

Knowledge, Skills, & Abilities:

Knowledge

• Knowledge of tools, processes, and policies of campus services.
• Knowledge of university housing/facilities policies and processes.
• Knowledge of hand and electrical tools, as well as larger machinery.
• Knowledge of pest control practices

Skills

• Strong customer service skills.
• Organizational and record-keeping skills.
• Strong attention to detail.
• Supervision and management skills.
• Equipment and furniture maintenance/repair techniques.

Abilities

• Ability to lift, carry, and move objects weighing up to 50 pounds.
• Safely uses equipment to move furniture and appliances.
• Balances competing priorities.
• Demonstrates problem-solving, organizational, and analytical capabilities.
• Analyzes situations and anticipates issues.
• Communicates effectively.
• Ability to work as part of the team and independently