What are the responsibilities and job description for the Title & Tag Agent position at Northeast Title & Tag, Inc.?
Benefits:
Location: Williamsport, PA
Company: Northeast Title & Tag – Part of Team Thompson
Be Part of Our Next Big Chapter!
Northeast Title & Tag is thrilled to announce the opening of our brand-new Williamsport store in early 2026 — and we’re building our team now! This is your chance to get in on the ground floor of something exciting. We want enthusiastic, customer-focused team members who are ready to train with us, grow with us, and celebrate the grand opening of our newest location by February.
As part of Team Thompson, our Title & Tag Agents are more than clerks. They are trusted guides who help customers navigate DMV paperwork with patience, knowledge, and care. If you’re ready to bring your energy, your people skills, and your commitment to accuracy to a company that’s expanding and investing in its future — this role is for you!
What You’ll Do
- 401(k)
- 401(k) matching
- Bonus based on performance
- Company parties
- Dental insurance
- Health insurance
- Opportunity for advancement
- Paid time off
- Training & development
- Vision insurance
- Wellness resources
Location: Williamsport, PA
Company: Northeast Title & Tag – Part of Team Thompson
Be Part of Our Next Big Chapter!
Northeast Title & Tag is thrilled to announce the opening of our brand-new Williamsport store in early 2026 — and we’re building our team now! This is your chance to get in on the ground floor of something exciting. We want enthusiastic, customer-focused team members who are ready to train with us, grow with us, and celebrate the grand opening of our newest location by February.
As part of Team Thompson, our Title & Tag Agents are more than clerks. They are trusted guides who help customers navigate DMV paperwork with patience, knowledge, and care. If you’re ready to bring your energy, your people skills, and your commitment to accuracy to a company that’s expanding and investing in its future — this role is for you!
What You’ll Do
- Welcome and assist customers with titles, tags, registrations, renewals, transfers, plates, and more.
- Guide customers through PennDOT paperwork with accuracy and confidence.
- Provide friendly, professional communication — in person and over the phone.
- Maintain organized records and ensure compliance with regulations.
- Process payments and keep daily operations running smoothly.
- Deliver excellent customer service in a fast-paced environment where teamwork matters.
- Learn across all four divisions of Team Thompson: Title & Tag, Insurance, DOT Compliance, and Pack & Send.
- We’ll help you get your Notary Public certification within 90 days (already certified? Even better!).
- Interested in sales or advising? We’ll support you in pursuing your insurance license for future growth.
- Long-term career paths available — from operations to leadership. Many of our team members have grown their careers right here.
- Friendly, reliable, and excited to help people.
- Organized and detail-focused — you like getting it right the first time.
- Comfortable with paperwork, computers, and multitasking.
- A team player who’s ready to grow with a company that invests in you.
- Customer service, dealership, or DMV-related experience.
- Notary Public certification.
- Bilingual or multilingual skills.
- At least 1 year of customer service experience.
- Valid driver’s license.
- Ability to pass a background check.
- Commitment to obtain Notary certification within 90 days.
- Be part of the exciting launch of our new Williamsport location!
- Family-owned and growing company with long-term stability.
- Supportive, team-oriented culture that celebrates wins together.
- Opportunities to grow into insurance, compliance, sales, or leadership.
- We believe in promoting from within — your future here is limited only by your ambition.
