What are the responsibilities and job description for the Future Opening: Title & Tag Agent position at Northeast Title & Tag Inc?
Responsive recruiter
Benefits:
- 401(k)
- 401(k) matching
- Bonus based on performance
- Company parties
- Dental insurance
- Health insurance
- Opportunity for advancement
- Paid time off
- Training & development
- Vision insurance
- Wellness resources
Job Title: Title & Tag Agent
Locations: Lackawanna, Wyoming, Wayne, Luzerne, & Monroe Counties (PA)
Join the growing team at Northeast Title & Tag – part of Team Thompson!
Locations: Lackawanna, Wyoming, Wayne, Luzerne, & Monroe Counties (PA)
Join the growing team at Northeast Title & Tag – part of Team Thompson!
About Us:
Northeast Title & Tag is a family-owned company serving communities across Northeast Pennsylvania with fast, friendly, and reliable title, tag, and registration services. With 15 locations and growing, we’re proud to offer a supportive and team-oriented environment where employees are encouraged to learn, grow, and build long-term careers.
Northeast Title & Tag is a family-owned company serving communities across Northeast Pennsylvania with fast, friendly, and reliable title, tag, and registration services. With 15 locations and growing, we’re proud to offer a supportive and team-oriented environment where employees are encouraged to learn, grow, and build long-term careers.
As part of Team Thompson, our Title & Tag Agents are more than just clerks — they’re knowledgeable professionals who guide our customers through DMV processes and paperwork with patience and precision. If you enjoy helping people, love learning new things, and want to grow with a company that values its team, this is the opportunity for you.
What You'll Do:
- Assist customers with a wide variety of DMV-related services, including vehicle titles, registrations, transfers, renewals, plates, and more
- Ensure all paperwork is accurate, complete, and submitted in compliance with PennDOT regulations
- Communicate clearly and kindly with customers — both in person and over the phone
- Maintain organized records and files in accordance with company and state guidelines
- Operate point-of-sale systems and process customer payments
- Deliver excellent service in a fast-paced office environment, where multitasking is a must
Training & Growth Opportunities:
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Cross-training available across four divisions: Title & Tag, Insurance, DOT Compliance, and Pack & Send
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Opportunity to obtain your insurance license if you’re interested in exploring a sales or customer advisor path
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Notary Public certification is required within the first 90 days (we’ll help you get certified — if you’re already a Notary, even better!)
- Internal promotions and career growth are strongly encouraged — many of our team members have built lasting careers here
Who You Are:
- Friendly, reliable, and eager to learn
- Able to handle customer interactions with professionalism and empathy
- Detail-oriented and organized — you enjoy checking boxes and getting things right the first time
- Comfortable working with computers and handling paperwork
- Ready to grow with a company that invests in its people
Preferred (but not required):
- Prior experience in a customer service, dealership, notary, or DMV-related role
- Notary Public certification
- Bilingual or multilingual
Minimum Requirements:
- 1 year of customer service experience
- Valid driver’s license
- Must be able to pass a background check
- Ability to obtain Notary Public certification within 90 days of hire
Why Work With Us?
- Family-owned, fast-growing company with long-term career potential
- Supportive, team-oriented culture
- Opportunities to grow in multiple directions — operations, compliance, insurance, sales, and more
- We believe in promoting from within and helping our team members succeed
Ready to join a company where your growth is only limited by your ambition? Apply now and become part of Team Thompson at Northeast Title & Tag.
Compensation: $16.00 - $18.00 per hour
Why Join Us?
Join a company built on over 50 years of family legacy, innovation, and exceptional service. At Northeast Title & Tag, we offer competitive pay, performance-based bonuses, paid time off, and paid travel. Enjoy a supportive, team-focused work environment with career growth opportunities. Our comprehensive benefits include health, vision, dental, life insurance, and a 401(k) with matching. As part of Team Thompson, you’ll be joining a company that values its employees like family, embraces innovation, and continues to evolve while staying true to its roots. Be part of a fun, dynamic team where history, community, and opportunity come together!
Salary : $16 - $18