What are the responsibilities and job description for the Practice Manager I position at Northeast OB/GYN?
Supervises daily operations and coordinates the work activities and schedules at the medical offices.
Ensures provisions of safe, high-quality patient care by the staff.
Evaluates performance and recommends merit increases, promotions, and disciplinary actions to the Practice Managers and COO.
Responsible for rectifying all personnel problems as they relate to office efficiency and effectiveness. Counsels and coaches staff as required to ensure efficient and effective office workflow. Completes the appropriate disciplinary action forms, as needed. Coordinates terminations with Human Resources. Ensures the appropriate termination paperwork is completed and procedures are followed. Follows all company policies related to performance management.
Ensures that office space, equipment, and assistance are provided and maintained appropriately for medical staff and patient care.
Ensures that all business functions are running smoothly and all processes are effectively and efficiently in place. Informs Practice Managers and COO when challenges arise involving business functions.
Provides input regarding processes and makes recommendations for improvement, as requested by Practice Managers and COO.
Routinely orders reimbursable supplies for the practice maintaining appropriate inventory. Ensures that analysis of supplies ordered versus charges entered are approximately the same per quarter.
Ensures the scheduling and staffing of Saturday office clinical hours is available as necessary for emergencies.
Trains new team leaders for practices, and assists with phone triage training as necessary. Schedules mandatory and regular in-services to keep staff current. Conduct training needs assessments and provides training as needed or informs Human Resources of training needs.
Holds regular meetings with staff and physician(s), to determine practice needs. Keeps physician(s) aware of office activity, i.e., number of patients seen, any growth or declining patterns noted, and provides other information, as may be required.
Completes performance management procedures. Actively seeks ways to improve level of performance. Completes 90-day and annual employee performance reviews in a timely manner. Gains physician input on employee’s performance for evaluation forms. Collaborates with employees to develop performance goals.
Assist the Marketing Manager with marketing and public relations of the practice, through advertising, phone books, health screening w/MDs, special events, representing the practice through participation in local professional associates and community activities.
Responsible for assuring good patient relations through written communication, timely responses to patient complaints, and ensuring adequate/consistent policies are in place.
Responsible for having an appropriate OSHA plan, which includes blood-borne pathogen, hazardous chemical communication plan, biohazardous waste tracking plan, exposure control plan. Maintains manuals and written materials as required by Federal and/or state plan. Responsible for maintaining contract for biohazardous waste.
Responsible for assuring physical plan compliance including signage, lab, and eyewash and station. Responsible for assuring proper waste of biohazardous materials including sharps, contaminated supplies, chemicals, etc. Responsible for keeping up to date on the provisions of OSHA as appropriate. Responsible for maintaining CLIA manual, forms, protocols in accordance with Federal and/or State standards. Responsible for monitoring staff compliance with CLIA requirements
Responsible for the proper maintenance and functioning of the physical office such as janitorial services, landscaping services, pest control services, repairs/other maintenance, garbage, and utilities.
Performs other duties as assigned or requested.
Salary.com Estimation for Practice Manager I in San Antonio, TX
$60,807 to $80,945
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