Director of Human Resources

***$1,000 Sign-On Bonus for eligible new hires

Job Purpose:

The Director of Human Resources is a senior leader who ensures NILP remains a supportive, inclusive, and empowering workplace for staff and consumers alike. Reporting to the CEO, this role guides all aspects of NILP’s people and culture strategy, with a focus on building a diverse workforce that reflects our independent living mission. The Director provides leadership in recruitment, staff development, performance management, engagement, and total rewards, while ensuring full compliance with federal and state labor laws, employment regulations and organizational policies.  

Duties and Responsibilities:

Essential Job Functions:

• Align HR strategies with NILP’s mission, vision, and long-range organizational goals
• Foster and sustain a workplace culture rooted in independent living values and inclusion
• Lead workforce planning, learning, and professional development programs to strengthen staff skills and meet future organizational needs
• Manage talent programs including recruitment, onboarding, performance management, career development, succession planning, and employee engagement
• Build partnerships to attract and retain diverse candidates, including individuals with disabilities, in line with CIL requirements
• Ensure compliance with labor laws, Equal Employment Opportunity requirements, and federal CIL staffing mandates, and provide compliance training for supervisors and staff
• Oversee accommodations, health, safety, and wellness programs, modeling best practices in disability inclusion
• Manage compensation, benefits, recognition, and employee relations programs that support retention and staff well-being
• Oversee HR systems, data, and metrics to ensure accuracy, compliance, and actionable reporting
• Investigate and resolve workplace issues fairly and confidentially, and coach supervisors on handling sensitive personnel matters effectively
• Maintain organizational charts, HR policies, procedures, and personnel records in compliance with legal and contractual requirements
• Support the CEO in policy development, audits, grant submissions, and RFR requirements, and lead HR-related projects as assigned

Interpersonal Communication:

• Model integrity, personal and professional ethics and maintain confidential consumer and organizational data 
• Maintain a positive working relationship with consumers, co-workers, referral sources and others to achieve positive outcomes
• Maintain updated computer technology competencies i.e. Microsoft Word, Excel, Outlook

Teamwork and Cooperation:

• Work as an effective team member in a collaborative manner through strong individual contribution and commitment
• Demonstrate effective communication and problem solving skills, both verbally, written, and in electronic formats

Workplace Performance and Professional Development:

• Achieve positive consumer relationships within his/her control, and contributes to a positive public image of the overall organization
• Maintain a positive work setting through planning and effective use of benefit time
• Commitment to continuous improvement strategies and demonstration of the knowledge, skills and abilities related to this position
• Participate in continuing education, training, and staff development opportunities
• Provide formal and informal transfer of knowledge and peer mentoring leadership
• Maintain confidentiality in all aspects of consumers, staff and, agency information

Qualifications:

• Bachelor’s degree in Human Resources, Business Administration, Organizational Development, or related field. Equivalent combination of education and HR experience will also be considered.
• SHRM-CP, SHRM-SCP, PHR, or SPHR certification strongly preferred 
• Experience in all aspects of Human Resources (at least 5-10 years preferred)
• Strong knowledge of Federal/State Compliance laws, compliance issues and employment laws pertaining to wage/hour, compensation, benefits, etc.
• Experience maintaining consumer and agency confidentiality required
• Well organized, ability to multi-task and prioritize with multiple deadlines 
• Excellent interpersonal, verbal, and written communication skills

• Preference will be given to qualified candidates who self-identify as having a disability, in accordance with our mission and federal CIL requirements.
• Ability to travel independently & reliable transportation required

Direct Reports:

The Northeast Independent Living Program, Inc. is an equal opportunity employer and encourages persons with disabilities, women, persons of color, members of the LGBTQ community, and veterans to apply for this position. NILP is an organization that advocates for an all-inclusive community free of communication, attitudinal, economic and architectural barriers for all people with disabilities. As part of this commitment, NILP will ensure that persons with disabilities are provided reasonable accommodations for the hiring process, offer processes, or at any point after the start of employment. If a reasonable accommodation is needed, please contact the HR Director at 978-687-4288 or hr@nilp.org