What are the responsibilities and job description for the HVAC Installation & Service Specialist position at Northeast Heating & Cooling?
Make comfort your craft in Haverhill, MA 01835
Join our collaborative team as an HVAC Installation & Service Specialist and help customers breathe easier—at home and at work. You’ll combine hands-on technical skill with thoughtful customer care to install, maintain, and repair systems with precision.
A day in this role
Your morning might begin with a new residential system install—measuring, setting equipment, and commissioning for peak performance. By midday, you could be at a local business completing a preventive inspection, tuning airflow, and troubleshooting a control issue. Throughout, you’ll document your work, follow safety protocols, and keep clients informed with clear, professional communication. You’ll wrap up by coordinating next steps with teammates so projects move efficiently.
Core responsibilities
Join our collaborative team as an HVAC Installation & Service Specialist and help customers breathe easier—at home and at work. You’ll combine hands-on technical skill with thoughtful customer care to install, maintain, and repair systems with precision.
A day in this role
Your morning might begin with a new residential system install—measuring, setting equipment, and commissioning for peak performance. By midday, you could be at a local business completing a preventive inspection, tuning airflow, and troubleshooting a control issue. Throughout, you’ll document your work, follow safety protocols, and keep clients informed with clear, professional communication. You’ll wrap up by coordinating next steps with teammates so projects move efficiently.
Core responsibilities
- Install, service, and repair HVAC equipment for residential and commercial customers.
- Perform routine inspections, diagnostics, and troubleshooting to ensure optimal performance.
- Respond to client questions and concerns with professionalism and excellent customer service.
- Work closely with team members to deliver efficient, high-quality outcomes.
- Follow all job-site safety procedures and applicable regulations.
- Maintain complete, accurate records of work performed and materials used.
- Stay current on HVAC technologies and industry best practices.
- High school diploma or equivalent; HVAC technical training preferred.
- Demonstrated experience as an HVAC installer or technician.
- Strong knowledge of HVAC systems, components, and diagnostic methods.
- Excellent problem-solving skills and meticulous attention to detail.
- Ability to work both independently and collaboratively.
- Clear communication skills and a customer-first mindset.
- Valid driver’s license and dependable transportation.
Salary : $18 - $30