What are the responsibilities and job description for the Clinical Operations Director position at Northeast Arc?
Title: Clinical Operations Director
Job Summary: As a key leader within Northeast Arc's (NeArc)Residential Division, provides operational
oversight and clinical direction for multiple residential homes serving adults with intellectual and physical disabilities, as well as those facing behavioral/mental health challenges. Provides team leadership, clinical assessment, program development, and regulatory compliance. Ensure high-quality, person-centered services are delivered in alignment with Northeast Arc's mission to help people with disabilities become full participants in their communities.
Pay: $94,000, $98,000
Monday through Friday 9:00 am - 5:00 pm
Major Responsibilities
standards.
A Bachelor's degree in a human services field is required; a master’s degree in social work (MSW) or Mental Health Counseling (MA) is highly preferred. Licensed Clinical Social Worker
(LCSW) or Licensed Independent Clinical Social Worker (LICSW) or Licensed Mental Health Counselor (LMHC) in Massachusetts, strongly preferred. A minimum of 7 years of experience in human services is required, with at least 5 years of experience supervising professionals and teams. Experience working with individuals with intellectual and developmental disabilities is required.
Skills, Knowledge, and Abilities: Ability to interpret and implement regulations/policies. Proven interpersonal skills to interact effectively with coworkers, employees, individuals, families, and outside contacts. Ability to maintain the strictest confidentiality. Ability to analyze problems and determine corrective measures. Working knowledge of Microsoft Office products and strong computer skills. The ability to maintain certifications is required, including but not exclusively: First Aid, CPR, MAPs, Vehicle Safety, Human Rights, and Fire Safety. Valid Driver’s License and reliable transportation is required.
Physical Demands: Must be able to work at a desk/computer in an office environment.
Work Environment: Office-based, with time spent on the computer and sitting at a desk. At times, working in community settings with individuals in their homes and with their support staff.
Job Summary: As a key leader within Northeast Arc's (NeArc)Residential Division, provides operational
oversight and clinical direction for multiple residential homes serving adults with intellectual and physical disabilities, as well as those facing behavioral/mental health challenges. Provides team leadership, clinical assessment, program development, and regulatory compliance. Ensure high-quality, person-centered services are delivered in alignment with Northeast Arc's mission to help people with disabilities become full participants in their communities.
Pay: $94,000, $98,000
Monday through Friday 9:00 am - 5:00 pm
Major Responsibilities
- Provides comprehensive, clinically informed, and programmatic services to individuals with
standards.
- Utilizes a Positive Behavior Support (PBS) approach to promote personal growth, community
- Assesses individuals' needs and abilities to develop and implement therapeutic programs that focus
- Reviews formal Residential disciplinary procedures, before submitting to HR, (PIPs, warnings,
- Manages day-to-day operations of assigned residential homes as coverage requires.
- Oversees program budgets, completes fiscal paperwork, and monitors expenditures.
- Provides ongoing supervision and mentorship to Program Directors and residential support staff,
- Works in collaboration with the Clinical Director/BCBA and the Director of Nursing along with the Residential Division Director, to provide a comprehensive leadership support team to all directors and supervisors.
- Other duties and projects as assigned.
A Bachelor's degree in a human services field is required; a master’s degree in social work (MSW) or Mental Health Counseling (MA) is highly preferred. Licensed Clinical Social Worker
(LCSW) or Licensed Independent Clinical Social Worker (LICSW) or Licensed Mental Health Counselor (LMHC) in Massachusetts, strongly preferred. A minimum of 7 years of experience in human services is required, with at least 5 years of experience supervising professionals and teams. Experience working with individuals with intellectual and developmental disabilities is required.
Skills, Knowledge, and Abilities: Ability to interpret and implement regulations/policies. Proven interpersonal skills to interact effectively with coworkers, employees, individuals, families, and outside contacts. Ability to maintain the strictest confidentiality. Ability to analyze problems and determine corrective measures. Working knowledge of Microsoft Office products and strong computer skills. The ability to maintain certifications is required, including but not exclusively: First Aid, CPR, MAPs, Vehicle Safety, Human Rights, and Fire Safety. Valid Driver’s License and reliable transportation is required.
Physical Demands: Must be able to work at a desk/computer in an office environment.
Work Environment: Office-based, with time spent on the computer and sitting at a desk. At times, working in community settings with individuals in their homes and with their support staff.
Salary : $94,000 - $98,000