What are the responsibilities and job description for the Office Operations Specialist position at Northdale Oil Inc?
Office Operations Specialist- Bemidji MN
Northdale Oil Inc. is a family-owned company with a passion for serving our customers. We pride ourselves on valuing people, doing the right thing and being humbly competitive! Join our team and join us in FUELING LIVES FOR GOOD! Northdale also offers opportunities to grow and advance within the company. Come and work for a growing company that supports the communities we serve.
We are currently seeking an Office Operations Specialist to join our Bemidji Team. The primary purpose of this position is exceptional customer service. This position will be the first point of contact for our customers both on a walk-in basis and over the phone. This position will process incoming sales and work orders for our propane and retail departments and will also be responsible for receiving and applying customer payments and generating customer invoices.
Full Time: Monday through Friday
Requirements:
Responsibilities and Duties
- Responsible for reception area and first point of contact for our customers
- Professionally assist call-in propane, petroleum & retail store customers
- Use tank tracking software to generate weekly route reports
- Maintain service work schedule and dispatch propane drivers
- Research and reconcile discrepancies in customer accounts
- Process monthly statements
- Keep accurate and organized records
- Accounts payable/receivable duties
- Generate customer invoices and assure on time payment
Qualifications:
- Associate degree/diploma in finance, accounting or related field is preferred.
- Two years of relevant experience in an office environment
- Strong knowledge of Microsoft Office programs is preferred
- Must have excellent time-management and decision-making skills and the ability to stay organized and multitask successfully with multiple priorities.