Assistant Borough Manager

Serving a small-town community of approximately 3,400 residents with a focus on maintaining high-quality public services, strong neighborly engagement, and efficient municipal operations.

The Assistant Borough Manager provides high-level administrative support to the Borough Manager and leads strategic planning, policy development, and day-to-day operations to ensure efficient, transparent, and responsive public services. This role serves as a key liaison among the Borough Manager, elected officials, department heads, staff, and the community. Reports To Borough Manager (direct supervisor) Supervisory Responsibility Supervises select department heads or program coordinators as assigned May supervise administrative staff, interns, or project teams Job Classification Full-time, exempt Non-bargaining unit (or as applicable) May require on-call duties, evening meetings, or occasional weekend work Essential Duties and Responsibilities Assist the Borough Manager in developing and implementing long-range strategic plans, annual budgets, capital improvement programs, and performance metrics. Coordinate and oversee day-to-day operations of municipal departments to ensure cohesive service delivery (e.g., public works, finance, human resources, planning and zoning, code enforcement, police, fire, recreation). Prepare, analyze, and present reports, memoranda, and recommendations to the Borough Manager and Borough Council. Assist in policy formulation, ordinance development, and revisions; ensure regulatory compliance and best practices. Monitor and manage municipal performance indicators, financial controls, and internal audits. Support economic development and community development initiatives; assist with grant applications and administration. Plan and facilitate public meetings, workshops, and interdepartmental coordination meetings; represent the Borough in regional collaborations. Oversee personnel matters in collaboration with the Human Resources Director (hiring, evaluations, disciplinary actions, payroll compliance, benefits). Assist in risk management, emergency preparedness, and disaster response planning. Serve as acting Borough Manager in the absence of the Borough Manager. Build and maintain positive relationships with residents, businesses, boards, commissions, and regional stakeholders. Identify opportunities for efficiency improvements, shared services, and cost containment. Required Qualifications Education: Bachelor’s degree in Public Administration, Criminal Justice, Business Administration, Public Policy, Urban Planning, or a closely related field; Master’s degree preferred. Experience: Typically 5–7 years of progressively responsible management experience in local government or public administration; supervisory experience required. Knowledge: Local government operations, budgeting and financial management, labor relations, municipal codes and ordinances, grant writing and administration, public safety operations, planning and zoning. Skills: Leadership, strategic thinking, policy analysis, project management, financial acumen, strong written and verbal communication, negotiation and conflict resolution, complex problem-solving, public speaking. Technology: Proficiency with financial management software, citizen engagement platforms, GIS basics, Microsoft 365 or Google Workspace, and other municipal software. Certifications: Certified Public Manager (CPM) or equivalent; willingness to obtain CPM if not held. ICMA Credentialed Manager or AICP a plus; local equivalents welcome. Preferred Qualifications Experience with intergovernmental relations and regional collaborations Grant writing and administration experience Familiarity with union contracts and labor relations Knowledge of emergency management and homeland security concepts Demonstrated success leading organizational change and process improvements Experience in small-town or suburban municipal settings

Local Context and Considerations for North Wales Borough size and culture emphasize neighborly engagement, historic preservation, and downtown vitality. Collaboration with Montgomery County and neighboring municipalities on regional services (e.g., shared services, mutual aid). Attention to land use, redevelopment of the central business district, and aging infrastructure in a small-town environment. Public meetings typically held in the Borough Hall; strong emphasis on accessibility, transparency, and community input. Competencies Leadership and Team Building Strategic Planning and Policy Development Financial Stewardship and Budgeting Communication and Community Engagement Customer Service Orientation Ethics and Professionalism Adaptability and Resilience Negotiation and Conflict Resolution Working Conditions Typical office environment with some fieldwork May require evening or weekend meetings Light to moderate travel between municipal facilities and regional partners On-call responsibilities during emergencies or incident responses Physical Demands Ability to sit for extended periods, operate a computer and standard office equipment Occasional lifting of materials (up to 25 pounds) for meetings or site visits Application Materials Cover letter outlining interest and qualifications Resume or curriculum vitae References (3–5)

Job Type: Full-time

Pay: $35.00 - $36.00 per hour

Expected hours: 40 per week

Benefits:

• Dental insurance
• Employee assistance program
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Tuition reimbursement
• Vision insurance

Experience:

• Municipal government : 3 years (Required)

Security clearance:

• Confidential (Required)

Ability to Commute:

• North Wales, PA 19454 (Required)

Ability to Relocate:

• North Wales, PA 19454: Relocate before starting work (Required)

Work Location: In person

Salary : $35 - $36