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Residential Program Director

NORTH SUFFOLK COMMUNITY SERVICES INC
Chelsea, MA Full Time
POSTED ON 12/10/2025 CLOSED ON 4/9/2026

What are the responsibilities and job description for the Residential Program Director position at NORTH SUFFOLK COMMUNITY SERVICES INC?

 As a Residential Program Director you will be responsible for the clinical and administrative aspects of a residential program for adults living with mental illness & medical need, as well as the overall health and safety of the persons residing there. You will help people in the areas of daily living skills, transportation, skill-building, money management, medication administration, risk mitigation and other areas based on the person centered treatment plan. Services are provided based on Recovery tenets and are aimed to promote overall health and well-being of persons served.

What you'll do:

  • Recruit, train, supervise, evaluate, and facilitate progressive discipline as needed for all direct care staff as well as the program Nurse, in conjunction with the Residential Services Coordinator.
  • Arrange staff schedules to meet the health and safety requirements, as well as the individual needs of the people.
  • Supervise the development and implementation of Quality Indicators through the IAP process and Program Goals.
  • Participate in the assessment of person referrals, admissions and discharges.
  • Ensure the program and person records are current, comprehensive and meet agency and funding source standards.
  • Liaison with families/guardians, DMH, and other outside service providers.
  • Supervise and participate in the housekeeping and maintenance of the house and vehicle.
  • Participate in the development of the program budget, and monitor the program expenses.
  • Supervise the management of person’s funds and possessions, within the guidelines of the IAP and agency.
  • Monitor medications in accordance with MAP regulations.
  • Participate in the on-call rotation.

What you’ll need:

  • Education/Licensure: 
    • LPHA licensure required: LICSW, LCSW, LMHC, LMFT, LRC, LADC1, LABA, R.N., Registered Occupational Therapist, licensed Psychologist or MD
  • Experience: 
    • Five (5) years experience in the provision of clinical or rehabilitative services to adults with chronic and persistent mental health issues and substance use disorders preferred
    • Two (2) years supervisory experience required.
  • Skills: 
    • Must obtain Massachusetts MAP & CPR/First Aide certification within five (5) continuous months of hire (training provided). 
    • Valid Mass driver’s license required.

Competitive & Comprehensive Benefits

  • Paid Time Off – Two weeks’ Vacation per year (three weeks after 1 year of service), 12 Sick Days per year, and 11 Paid Holidays per year
  • Eligible employer for the Public Service Loan Forgiveness program
  • Health & Dental Insurance, with generous employer contribution
  • Employer Paid Life Insurance
  • 403 (b) Retirement Plan with employer matching
  • Voluntary Short and Long Term Disability Insurance
  • Medical & Dependent Care Flexible Spending Accounts
  • Access to Credit Union Banking
  • Access to State Tuition Remission Program (Worksite Specific)
  • Employee Referral Bonus Program
  • Discounted Movie Tickets
  • Comprehensive Training Program
  • Internal Advancement Opportunities

#INDNS 

Salary : $75,000 - $89,000

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