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Residential Program Director

NORTH SUFFOLK COMMUNITY SERVICES INC
Boston, MA Full Time
POSTED ON 12/30/2025 CLOSED ON 4/17/2026

What are the responsibilities and job description for the Residential Program Director position at NORTH SUFFOLK COMMUNITY SERVICES INC?

 As a Residential Program Director for North Suffolk Community Services, you’ll be in charge of an intensive group living environment within the Adult Community Clinical Services Program. The Residential Program Director provides administrative leadership, supervision and direction for all team members.

What you'll do:

  • Manage employee efforts to engage people and partner with them to improve their health and wellness, achieve symptom stabilization and self-management, develop and/or restore skills impacted by mental illness and live a self-directed life.
  • Ensure that day to day operations of the group home program are grounded in the philosophy and techniques of psychiatric rehabilitation.
  • Assist people with psychiatric and substance use disorders to identify personal priorities, preferences, strengths, and interests in order to help them establish goals that support a life in recovery.
  • Instill hope by engaging in positive interactions that promote recovery and empowerment.
  • Collaborate in the development and implementation of Safety Plans and Crisis Prevention and Response Plans in order to help prevent and mitigate risk factors
  • Use evidence based practices including motivational interviewing.
  • Advocate that persons need to make informed choices to further their own recovery.
  • Advocate for better access to public services and natural supports for persons in order to facilitate their recovery and full integration into the community.
  • Lead the hiring process for residential staff and ensures that all staff are properly oriented and are trained in all mandatory trainings.
  • Participate in the on-call rotation.

What you’ll need:

  • Education/Licensure: 
    • LPHA licensure required: LICSW, LCSW, LMHC, LMFT, LRC, LADC1, LABA, R.N., Registered Occupational Therapist, licensed Psychologist, or MD
  • Experience: 
    • Five (5) years experience in the provision of clinical or rehabilitative services to adults with chronic and persistent mental health issues and substance use disorders preferred.
    • Two (2) years supervisory experience required.
  • Skills: 
    • Must obtain Massachusetts MAP & CPR/First Aide certification within five (5) continuous months of hire (training provided). 
    • Valid Mass driver’s license required.

Competitive & Comprehensive Benefits

  • Paid Time Off – Two weeks’ Vacation per year (three weeks after 1 year of service), 12 Sick Days per year, and 11 Paid Holidays per year
  • Eligible employer for the Public Service Loan Forgiveness program
  • Health & Dental Insurance, with generous employer contribution
  • Employer Paid Life Insurance
  • 403 (b) Retirement Plan with employer matching
  • Voluntary Short and Long Term Disability Insurance
  • Medical & Dependent Care Flexible Spending Accounts
  • Access to Credit Union Banking
  • Access to State Tuition Remission Program (Worksite Specific)
  • Employee Referral Bonus Program
  • Discounted Movie Tickets
  • Comprehensive Training Program
  • Internal Advancement Opportunities

Salary : $75,000 - $89,000

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