What are the responsibilities and job description for the Office Administrator/ HVAC Service Dispatcher position at North Star heating and air conditioning?
Job Summary
We are seeking a dedicated and organized Service Dispatcher to join our team. The ideal candidate will be responsible for coordinating service requests, managing schedules, and ensuring efficient communication between clients and service personnel. This role requires strong organizational skills and the ability to multitask effectively in a fast-paced environment.
Duties
- Help oversee the dispatching of service personnel to various locations based on client needs and urgency.
- Maintain accurate records of service requests, schedules, and completed jobs.
- Communicate effectively with clients to provide updates on service status and address any inquiries.
- Manage office operations including vendor management, budgeting, and event planning as needed.
- Ensure that all dispatching activities adhere to company policies and procedures.
- Provide front desk support when necessary, including answering phones with proper phone etiquette.
- Organize files and maintain an efficient filing system for easy access to information.
- Assist in calendar management for scheduling appointments and meetings.
Experience
- Proven experience in supervising staff or managing teams is preferred.
- Strong background in office management with a focus on organizational skills.
- Familiarity with vendor management processes and budgeting practices is a plus.
- Excellent phone etiquette and customer service skills are essential.
- Experience in event planning will be beneficial for coordinating team activities or client events.
- Ability to manage multiple tasks simultaneously while maintaining attention to detail.
If you are a proactive individual with a passion for organization and customer service, we encourage you to apply for this exciting opportunity as a Service Dispatcher.
Job Type: Full-time
Pay: $ $25.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
People with a criminal record are encouraged to apply
Work Location: In person
Salary : $25