What are the responsibilities and job description for the Program Manager Operations position at North Sky Communications?
Discover a more connected career
At North Sky Communications, we are seeking an experienced and results-driven Program Manager - Operations (PMO) to oversee turn-key telecommunications construction programs in Washington. Reporting directly to the Senior Operations Leadership, you will lead cross-functional teams, manage high-level client relations, and drive operational performance from project initiation to final close-out.
The ideal candidate brings extensive field and management experience in telecommunications construction, exceptional leadership, and a proven track record of ensuring projects are completed safely, on time, and within budget.
Connecting You To Great Benefits
Your career here is more than just a job — it's your pathway to opportunity. Our hands-on training, supportive environment, and responsive leadership connect you to work with purpose. Our commitment to you extends beyond professional development to a safety-first culture that ensures you can do what you do best, with peace of mind.
Building stronger solutions together
Our company is an equal-opportunity employer — we are committed to providing a work environment where everyone can thrive, grow, and feel connected.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
At North Sky Communications, we are seeking an experienced and results-driven Program Manager - Operations (PMO) to oversee turn-key telecommunications construction programs in Washington. Reporting directly to the Senior Operations Leadership, you will lead cross-functional teams, manage high-level client relations, and drive operational performance from project initiation to final close-out.
The ideal candidate brings extensive field and management experience in telecommunications construction, exceptional leadership, and a proven track record of ensuring projects are completed safely, on time, and within budget.
Connecting You To Great Benefits
- Weekly Paychecks
- Paid Time Off, Parental Leave, and Holidays
- Insurance (including medical, prescription drug, dental, vision, disability, life insurance)
- 401(k) w/ Company Match
- Stock Purchase Plan
- Education Reimbursement
- Legal Insurance
- Discounts on gym memberships, pet insurance, and much more!
- Program Leadership & Operations: Oversee the end-to-end execution of complex telecom construction programs (fiber deployment, network infrastructure, and utility builds).
- Client & Stakeholder Management: Serve as the primary point of contact for key customers, conducting status updates, managing scope expectations, and driving issue resolution.
- Financial & Performance Oversight: Track program budgets, forecasts, and margin goals. Ensure timely milestone billing, invoicing accuracy, and effective resource allocation.
- Field & Team Alignment: Partner closely with Project Managers, Area Superintendents, Field Supervisors, and subcontractors to streamline daily workflows and clear operational bottlenecks.
- Safety & Regulatory Compliance: Enforce strict adherence to OSHA safety guidelines, Dycom safety standards, and local/federal regulatory permitting requirements across all job sites.
- Process & Workflow Optimization: Drive continuous improvement across project tracking, risk mitigation, and close-out documentation to maintain seamless operational efficiency.
- Experience: 5 years of operational management or program management experience within telecommunications, utility infrastructure, or outside plant (OSP) construction.
- Leadership Skills: Proven ability to manage cross-functional field and office teams, negotiate deliverables, and resolve complex field challenges under tight deadlines.
- Technical Savvy: High proficiency with project tracking and scheduling tools (e.g., MS Project, Smartsheet) and standard business platforms (MS Excel, Google Workspace).
- Industry Knowledge: In-depth understanding of construction plans, engineering prints, fiber/telecom deployment specifications, and municipal permitting processes.
- Education & Certifications: Bachelor’s degree in Construction Management, Business, or related field (or equivalent field/industry experience). PMP certification is a plus.
- Screening: Valid driver's license with a clean motor vehicle record; must pass pre-employment background check and drug screen.
Your career here is more than just a job — it's your pathway to opportunity. Our hands-on training, supportive environment, and responsive leadership connect you to work with purpose. Our commitment to you extends beyond professional development to a safety-first culture that ensures you can do what you do best, with peace of mind.
Building stronger solutions together
Our company is an equal-opportunity employer — we are committed to providing a work environment where everyone can thrive, grow, and feel connected.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.