What are the responsibilities and job description for the Dispatcher- Full Time position at North Oakland Transportation Authority?
Make a Difference in Your Community
At NOTA, we provide safe, reliable transportation for seniors, individuals with disabilities, veterans, and low-income residents. As a Dispatcher, you’ll be a central part of keeping our service running smoothly, helping drivers stay on schedule, and ensuring riders get where they need to go safely and on time.
Available Position:7:00 AM- 3:00 PM
Key Responsibilities
- Assign and schedule drivers for daily routes
- Monitor routes and make adjustments to ensure timely service
- Notify drivers of route changes or updates quickly and clearly
- Answer multi-line phone system calls professionally and courteously
- Track ridership records, reconcile fares, and maintain reports
- Support drivers and office staff to ensure smooth daily operations
- Perform other office duties as needed
- Cross-training as a driver is a plus (not required)
Qualifications & Skills
- High school diploma or equivalent
- Proficient in Microsoft Office
- Strong communication and customer service skills
- Ability to multitask and remain calm in a fast-paced environment
- Detail-oriented, reliable, and a team player
- Able to pass a FTA drug test and background check
Physical Requirements
- Sit for extended periods (6–7 hours/day)
- Use hands regularly for typing, phone, and radio
- Occasionally stand, walk, bend, or lift up to 20 lbs
Why Join NOTA
- Make a meaningful impact on your community
- Work in a supportive, team-oriented environment
- Enjoy consistent schedules and stable employment
- Opportunities for growth within the organization
Apply today and help keep our community moving safely and efficiently!
Pay: $21.00 per hour
Benefits:
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Retirement plan
- Vision insurance
Ability to Commute:
- Oxford, MI 48371 (Required)
Work Location: In person
Salary : $21