What are the responsibilities and job description for the Therapeutic Spa Technician position at North Mississippi Health Services?
_We believe a career is more than just a career — it's a calling. Our teammates' "True North" is what calls them to health care; it’s their passion. At North Mississippi Health Services, we believe in helping you leverage and connect that passion with a much greater purpose that impacts people you know and love._
**JOB SUMMARY**
The Technician - Therapeutic Spa at North Mississippi Health Services is responsible for delivering excellent customer service while performing specialized spa treatments in accordance with established policies and standards. This role involves ensuring client safety and well-being, maintaining accurate documentation, and exhibiting strong interpersonal skills. The technician must possess relevant certifications, demonstrate effective problem-solving abilities, and serve as a professional representative of the Wellness Center, interacting closely with clients and conveying a high level of care and professionalism.
**JOB** **FUNCTIONS**
Customer Service:
* Ensures excellent customer service; Performs field of expertise in a. professional manner in accordance with the Wellness Center therapeutic.
* spa policy and the standards set forth by the specified field of expertise certification.
Supervision:
* Responsible for the safety, security and well-being of each client.
Documentation:
* Completes appropriate appointment paperwork and monitor therapeutic spa supplies.
**QUALIFICATIONS**
**Education**
* High School Diploma or GED Equivalent Or equivalent. Required
**Licenses and Certifications**
* CMST - Certified Massage Therapist
* BCLS - Basic Life Support
**Work Experience**
* . .
**Knowledge Skills and Abilities**
* Proven communication skills and interpersonal skills
* Experience in customer service
* Maintain current CPR certification.
* Excellent leadership skills are mandatory
* Ensure safe high quality spa service session in a timely and efficient manner
* A role model and representative of the Wellness Center at all times.
* Individual will have close physical contact with clients and it is imperative that he/she have the ability to interact in a caring, professional manner
* Provides the first impression of the Wellness Center and must convey a high level of professionalism, service and care to clients.
**Physical Demands**
A thorough completion of this section is needed for compliance with legal standards such as the Americans with Disabilities Act. The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
* **Standing****.** Constantly
* **Walking****.** Frequently
* **Sitting****.** Rarely
* **Lifting/Carrying****.** Frequently 50 lbs
* **Pushing/Pulling****.** Frequently
* **Climbing****.** Occassionally
* **Balancing****.** Occassionally
* **Stooping/Kneeling/Bending****.** Frequently
* **Reaching/Over Head Work****.** Frequently
* **Grasping****.** Frequently
* **Speaking****.** Occassionally
* **Hearing****.** Constantly
* **Repetitive Motions****.** Constantly
* **Eye/Hand/Foot Coordinations****.** Frequently
**Benefits** **A****vailable**
* Continuing Education
* 403B Retirement Plan with Employer Match Contributions
* Pet, Identity Theft and Legal Services Insurance
* Wellness Programs and Incentives
* Referral Bonuses
* Employee Assistance Program
* Medical Benefits
* Dental Benefits
* Vision Benefits
* License Certification Reimbursement
* Life, Long-Term and Short-Term Disability, Group Accident, Critical Illness and Hospital Indemnity Insurance
* Employee Discount Program
* Other:
* Early Access to Earned Wages
* Tuition Assistance
* Relocation Assistance
* Paid Time Away
* Special Employee Rates at NMMC Wellness Centers
**JOB SUMMARY**
The Technician - Therapeutic Spa at North Mississippi Health Services is responsible for delivering excellent customer service while performing specialized spa treatments in accordance with established policies and standards. This role involves ensuring client safety and well-being, maintaining accurate documentation, and exhibiting strong interpersonal skills. The technician must possess relevant certifications, demonstrate effective problem-solving abilities, and serve as a professional representative of the Wellness Center, interacting closely with clients and conveying a high level of care and professionalism.
**JOB** **FUNCTIONS**
Customer Service:
* Ensures excellent customer service; Performs field of expertise in a. professional manner in accordance with the Wellness Center therapeutic.
* spa policy and the standards set forth by the specified field of expertise certification.
Supervision:
* Responsible for the safety, security and well-being of each client.
Documentation:
* Completes appropriate appointment paperwork and monitor therapeutic spa supplies.
**QUALIFICATIONS**
**Education**
* High School Diploma or GED Equivalent Or equivalent. Required
**Licenses and Certifications**
* CMST - Certified Massage Therapist
* BCLS - Basic Life Support
**Work Experience**
* . .
**Knowledge Skills and Abilities**
* Proven communication skills and interpersonal skills
* Experience in customer service
* Maintain current CPR certification.
* Excellent leadership skills are mandatory
* Ensure safe high quality spa service session in a timely and efficient manner
* A role model and representative of the Wellness Center at all times.
* Individual will have close physical contact with clients and it is imperative that he/she have the ability to interact in a caring, professional manner
* Provides the first impression of the Wellness Center and must convey a high level of professionalism, service and care to clients.
**Physical Demands**
A thorough completion of this section is needed for compliance with legal standards such as the Americans with Disabilities Act. The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
* **Standing****.** Constantly
* **Walking****.** Frequently
* **Sitting****.** Rarely
* **Lifting/Carrying****.** Frequently 50 lbs
* **Pushing/Pulling****.** Frequently
* **Climbing****.** Occassionally
* **Balancing****.** Occassionally
* **Stooping/Kneeling/Bending****.** Frequently
* **Reaching/Over Head Work****.** Frequently
* **Grasping****.** Frequently
* **Speaking****.** Occassionally
* **Hearing****.** Constantly
* **Repetitive Motions****.** Constantly
* **Eye/Hand/Foot Coordinations****.** Frequently
**Benefits** **A****vailable**
* Continuing Education
* 403B Retirement Plan with Employer Match Contributions
* Pet, Identity Theft and Legal Services Insurance
* Wellness Programs and Incentives
* Referral Bonuses
* Employee Assistance Program
* Medical Benefits
* Dental Benefits
* Vision Benefits
* License Certification Reimbursement
* Life, Long-Term and Short-Term Disability, Group Accident, Critical Illness and Hospital Indemnity Insurance
* Employee Discount Program
* Other:
* Early Access to Earned Wages
* Tuition Assistance
* Relocation Assistance
* Paid Time Away
* Special Employee Rates at NMMC Wellness Centers