Part-Time Physical Therapy Front Desk Receptionist/Aide

We are seeking an experienced medical receptionist to join our physical therapy practice in Morristown. This position is best suited for a mature, career-minded professional with a strong background in medical office administration and a stable work history. The right candidate is organized, outgoing, and confident ­­— someone who creates a warm and welcoming atmosphere for our patients while ensuring that front desk operations run smoothly. ­­ Although primary responsibilities are at the front desk, some physical therapy aide work is also included.

Please note: This position is not suited for students or individuals seeking short-term employment.

Hours: 20 to 24 hours per week, Tuesday through Friday, with the ability to flex up or down as needed by the practice. Start time is 8:00 or 9:00. End of day will vary from 1:30 to 3:30.

About our Practice

We are a patient-centered physical therapy practice owned by a female physical therapist for just over 36 years. We are a private practice, not corporate owned. While we treat all conditions, we specialize in treating head, neck, jaw, orofacial pain, headaches and myofascial pain conditions. Our patients receive individualized, one-on-one care from licensed physical therapists. It is important to us that our patients receive a warm, friendly and knowledgeable experience.

Preferred Experience:

· Previous work in a physical therapy or dental office (Many of our referrals come from dental providers.)

· Strong knowledge of insurance benefits and office procedures

· Computer proficiency

· Medical knowledge/terminology are a plus.

Skills and Qualities:

· Strong organizational, multi-tasking and communication (verbal and written) skills

· Professional phone etiquette

· Strong interpersonal skills with the ability to anticipate needs

· Reliable, adaptable, flexible, and a team player

· Critical thinking, problem solving, and prioritization abilities

· Attention to detail

· Willingness to learn about our practice, treatment and specialties

· Ask questions. Write notes. Document

Responsibilities:

· Greet and assist patients

· Maintain a full, consolidated schedule and follow up on unscheduled patients

· Enforce cancellation and no-show policies

· Verify insurance benefits through insurance portals and phone calls

· Document insurance benefits and establish payment plans with help from the Billing Office

· Explain insurance benefits and payment plans to patients

· Explanation of our practice and specialties to prospective patients

· Patient intake & data entry of demographics, insurance and medical information

· Creating patient charts and chart organization (We do not have EMR)

· Faxing, copying, scanning, distribution of documents and charts

· Collect payments and reconcile daily transactions

· Maintain a safe, clean office and manage office supplies

· Assist physical therapy staff with aide duties as needed

· Communicate with the Billing Office and Office Manager in our other office location on a regular basis.

If you have applied and we are interested, we will reach out through Indeed to set up a preliminary phone interview. Thank you.

Job Type: Part-time

Pay: $19.00 - $22.00 per hour

Application Question(s):

• Have you had at least 3 years of experience in a medical or dental office?
• Do you have experience working with medical or dental insurances?
• Have you had physical therapy office experience?

Work Location: In person

Salary : $19 - $22